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Pacific Conferences Equips Communications Professionals to Tackle Social Media Crises

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Crisis Attack – What’s Your Communications Plan? 

SINGAPORE /PRNewswire/ — A social media crisis moves at the speed of light. Raging complaints and defamatory posts go viral in minutes. Audiences will demand honest answers. And they will want them fast. Yet speed is the biggest issue that businesses face with crisis communications on social media.Phillip Raskin, Managing Director of Spectrum Communications explains, “Things took a big turn about 15 years ago when Internet usage and news distribution became widespread, and then it took another several laps around the track about five years ago with Twitter and IM apps becoming the norm.  That kind of speed and extreme pressure can cause a lot of missteps and mistakes that people and companies might not make if their crisis were unfolding at what we used to consider “normal” speed.”

What are some blunders that companies make when dealing with social media crises? Raskin shares his thoughts, “The most common mistake is not understanding soon enough whether they’ve got a serious problem.  It’s natural – companies are full of people, and people are busy, especially in today’s organisations, and there is so much information going back and forth and so much to keep track of.  So there’s often an element of “hoping it will go away” or at least hoping the issue will not grow any further which sometimes results in a delayed reaction, and therefore more trouble down the road.

Another is trying to solve the issue on “your terms” versus the terms of what’s happening.  You see some brands and especially more civic/governmental organisations do that sometimes, especially if they’re more accustomed to controlling the conversation.  That’s usually where an issue gets brought up on a Facebook page or a Tweet and the response comes out something like “we don’t want you to talk about that,” and usually then the reaction becomes worse than the initial issue.  Part of this is being realistic about your situation and where you sit – the Internet almost always supports Goliath over David and companies are increasingly having their operations and business practices called into question.  So understand yourself and your potential vulnerabilities from an outside, dispassionate perspective, and be ready to work with that.  In essence, work with the real world and not the world you want it to be.

Finally, you need to have a defined social media team – and that doesn’t mean you hire a bunch of interns because they’re “digital natives.”  You need a mix of people with crisis experience, company knowledge, authority and perspective.  You need that team to have guidelines and an understanding of key issues and appropriate responses, and you need them to be empowered to act.  This is not like it used to be, where every press release and statement gets vetted by the board or an extended family of suddenly interested parties from every department.  It has to be a framework for responding, with clear escalation points and clear actions and responsibilities, that can be enacted while that board or C-suite group is discussing things.  Otherwise, everything will get stuck in committee and you’ll be getting killed online for hours or days before you can fire back a single Tweet.”

To equip communications professionals with critical skills to develop a holistic crisis management strategy that leverages on traditional and social media best practices, Pacific Conferences has organised a 2-day practical workshop on “Crisis & Social Media“, to be held in Singapore on 21-22 August 2014, and in Hong Kong on 28-29 August 2014. Through case studies and hands-on exercises, acquire social media monitoring techniques to anticipate potential crises, learn how to create stratified action plans that guide your decision making under fire, pick up messaging strategies to promptly shoot down inaccurate information, and discover how to rebuild trust post-crisis.

The workshop is led by Phillip Raskin, former Managing Director for Burson-Marsteller Korea, acknowledged as a crisis communications expert with 20 years experience. Raskin has worked with clients including Visa, Cisco, Allergan, Qualcomm, Emirates, LG Electronics, Alcatel, the government of Korea, the U.S. Department of Health and Human Services, to deal with a wide range of crises from product safety to labour, legal, and investor relations issues.

Workshop Details

Title: Crisis & Social Media Workshop
Date & Venue:

21 – 22 August 2014, M Hotel, Singapore
28 – 29 August 2014, Regal Hongkong Hotel, Hong Kong

Organiser: Pacific Conferences
Contact Person: Ms Daphne Poon
Tel: (65) 6592 7366
Email: daphne@conferences.com.sg

Full programme can also be found at: http://www.conferences.com.sg/ws-crisis10.htm

About Pacific Conferences

Pacific Conferences specialises in organising business conferences aimed at providing interactive, insightful information and analysis about issues facing businesses in Asia-Pacific. Our conferences are developed through thorough research and a deep understanding of the critical concerns facing industry professionals. They are addressed by experts and leaders who have deep knowledge and practical experiences in their respective areas.

More information may be found at www.conferences.com.sg

 

 

 

Source: Pacific Conferences Pte Ltd

Written by asiafreshnews

July 14, 2014 at 12:29 pm

Hao Hao and Xing Hui on “Pandastic Journey” with DHL

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SINGAPORE, Feb. 24, 2014 /PRNewswire/ —
Pandas travel from China Conservation & Research Center for the Giant Panda in Chengdu, China to Pairi Daiza animal sanctuary in Belgium for breeding program
“Very Important Pandas” transported securely over 8 000 kilometers on dedicated DHL freighter aircraft and trucks
DHL, the world’s leading express and logistics company, has assisted in the relocation of two giant pandas over 8,000 kilometers from Chengdu, China to Brugelette, Belgium. The female, Hao Hao, and the male, Xing Hui, both aged four, were successfully delivered via DHL’s global transportation network to their new home at the Pairi Daiza animal sanctuary in Brugelette, Belgium on February 23.
Mr. Michel Malherbe, Belgian Ambassador to China with Mr. Jerry Hsu, CEO, DHL Express Asia Pacific
Mr. Michel Malherbe, Belgian Ambassador to China with Mr. Jerry Hsu, CEO, DHL Express Asia Pacific

DHL courier carrying bamboo for Hao Hao and Xing Hui onto truck
DHL courier carrying bamboo for Hao Hao and Xing Hui onto truck

DHL truck departing with bamboo for Hao Hao and Xing Hui
DHL truck departing with bamboo for Hao Hao and Xing Hui

Mr. Jerry Hsu, CEO, DHL Express Asia Pacific and Mr. Wu Dongming, DHL-Sinotrans Managing Director and DHL Asia Pacific Executive Vice President with kids in panda suits
Mr. Jerry Hsu, CEO, DHL Express Asia Pacific and Mr. Wu Dongming, DHL-Sinotrans Managing Director and DHL Asia Pacific Executive Vice President with kids in panda suits

Loading Hao Hao and Xing Hui onto DHL plane I
Loading Hao Hao and Xing Hui onto DHL plane I

Loading Hao Hao and Xing Hui onto DHL plane II
Loading Hao Hao and Xing Hui onto DHL plane II

Loading Hao Hao and Xing Hui onto DHL plane III
Loading Hao Hao and Xing Hui onto DHL plane III
“Hao Hao and Xing Hui’s Pandastic Journey” started at the China Conservation & Research Center for the Giant Panda (CCRCGP) in Chengdu, China on February 22, and ended with a delivery to a specially constructed Chinese Garden at Pairi Daiza, Belgium the following day. The two VIPs — or Very Important Pandas — were flown from China to Belgium on a dedicated DHL Boeing 767 freighter aircraft, accompanied by a team of two animal handlers and a veterinary physician and a plentiful supply of 100 kilograms of bamboo. They were welcomed at Brussels airport by local dignitaries and children from neighboring schools, before a DHL truck took them on the final one-hour journey to Pairi Daiza.
The pandas are expected to spend 15 years at Pairi Daiza, a 55-acre garden that plays host to over 5,000 animals. With the support of the University of Ghent, a special breeding and research program has been designed for them, aimed at helping to avert the future extinction of this endangered species.
“DHL jumped at the chance to support the delivery of our two Very Important Pandas — Hao Hao and Xing Hui — from China to Belgium,” said Charlie Dobbie, Executive Vice President, Global Network Operations, DHL Express, “We have supported a number of conservation projects in recent years, including the return of nine silverback gorillas from the UK to the wild in Gabon and the delivery of two rare Sumatran tigers from the Australia and the US to ZSL London Zoo for a breeding program. Safely transporting these beautiful but endangered animals furthers our own commitment to supporting conservation and environmental causes around the world. Thanks to the unique challenges of planning and executing a project like this, it also gives us a great opportunity to showcase our expertise and capabilities.”
“The detailed organization of the transport of Hao Hao and Xing Hui allowed us to meet, from the operational support to the highest levels of management, a great team at DHL,” said Eric Domb, Founder and President of Pairi Daiza. “It is a real privilege to benefit from the logistics capabilities and vast experience of DHL in this extraordinary adventure for Pairi Daiza. We are confident that Hao Hao and Xing Hui are in the best hands ever. We are highly appreciative of DHL’s support for this important and historic project.”
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You can find the press release for download as well as further information on http://www.dpdhl.com/pressreleases
For more information on Pairi Daiza visit http://www.pairidaiza.eu/en
On the internet: http://www.dpdhl.com/press
Follow us: http://www.twitter.com/DeutschePostDHL
DHL — The Logistics company for the world
DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 285,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting environmental protection, disaster management and education.
DHL is part of Deutsche Post DHL. The Group generated revenue of more than 55 billion euros in 2012.
For more information: http://www.dpdhl.com
Source: DHL

Written by asiafreshnews

February 26, 2014 at 12:06 pm

DHL Sends Giant Pandas Hao Hao and Xing Hui to Pairi Daiza Animal Sanctuary in Belgium

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Pandas depart from China Conservation & Research Center for the Giant Panda in Chengdu, China to Pairi Daiza animal sanctuary in Belgium for breeding program
‘Pandastic Journey’ on dedicated DHL freighter aircraft and trucks
CHENGDU, China, Feb. 22, 2014 /PRNewswire/ — DHL, the world’s leading express and logistics company, today sent off two giant pandas from Chengdu to Brussels, using a dedicated DHL B767 freighter aircraft. Their departure marks the start of a 15-year cooperation of giant panda breeding research between China and Belgium. The female, Hao Hao, and the male, Xing Hui, both aged four, are expected to be delivered via DHL’s global transportation network to their new home at the Pairi Daiza animal sanctuary in Brugelette, Belgium on February 23.
“The Pandastic journey from China Conservation Research Center of the Giant Panda’s Dujiangyan panda base to Belgium’s Pairi Daiza will be a little over 8,000 kilometers. We are extremely proud to be entrusted with transporting China’s friendship messengers. The pandas, Hao Hao and Xing Hui, are without a doubt our VIPs — Very Important Pandas. A DHL team of specialists has worked with panda experts in China and Brussels to research and plan for their journey,” said Jerry Hsu, Chief Executive Officer of DHL Express Asia Pacific.
‘Hao Hao and Xing Hui’s Pandastic Journey’ started at the China Conservation & Research Center for the Giant Panda (CCRCGP) in Chengdu, China at 11:45 am on February 22, and will end with a delivery to a specially constructed Chinese Garden at Pairi Daiza, Belgium the following day. The two giant pandas were flown from China to Belgium on a dedicated DHL B767 freighter aircraft, accompanied by a team of two animal handlers, a veterinary physician and a plentiful supply of 100 kilograms of bamboo.
The pandas are expected to spend 15 years at Pairi Daiza, a 55-acre garden that plays host to over 5 000 animals. With the support of the University of Ghent, a special breeding and research program has been designed, aimed at helping to avert the future extinction of this endangered species.
To ensure an easy and comfortable journey, DHL and China Conservation & Research Center for the Giant Panda created bespoke travelling crates spacious enough for pandas to stay comfortable throughout the journey. The cages were also designed with a special roof in the style of ancient Chinese architecture.
“The panda is China’s national treasure, and also a messenger of friendship and peace,” said Wu Dongming, Managing Director of DHL-Sinotrans and Executive Vice President of DHL Express Asia-Pacific. “We are deeply honored for having been selected to transport Hao Hao and Xing Hui. With strong transportation expertise and capabilities, we believe DHL will carry out a Pandastic Journey with the utmost care and consideration.”
DHL has supported a number of conservation projects in recent years, including the return of nine silverback gorillas from the UK to the wild in Gabon, the delivery of two rare Sumatran tigers from the Australia and the US to ZSL London Zoo for a breeding program. Last year, DHL also provided expert logistics and both ground and air transportation to relocate several endangered Florida manatees.
– End –
You can find the press release for download as well as further information on http://www.dpdhl.com/pressreleases
DHL — The Logistics company for the world
DHL is the global market leader in the logistics industry and “The Logistics Company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 285,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting environmental protection, disaster management and education.
DHL is part of Deutsche Post DHL. The Group generated revenue of more than 55 billion Euros in 2012.
For more information: http://www.dpdhl.com
Source: DHL

Written by asiafreshnews

February 24, 2014 at 2:40 pm

Texas Instruments, DHL and Swisslog Unveil Asia’s First AutoStore(R) Automated Warehouse

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  • Advanced inventory management solution that allows for improved accuracy and space efficiency, a first in Asia
  • US$10 million (SGD$12.8 million) facility upgrade quadruples storage capacity from 500 million to two billion semiconductor units
  • Significant space utilization and automation result in 40 per cent boost in productivity

SINGAPORE, Sept. 5, 2013 /PRNewswire/ — Texas Instruments (TI) (NASDAQ: TXN), DHL Supply Chain, and Swisslog (SIX: SLOG) jointly unveiled Asia’s first distribution center featuring the AutoStore® automated storage and order picking system — a technological leap in warehouse management and a new benchmark for the logistics industry. The innovation was unveiled at the US$10 million (SGD$12.8 million)  upgrade of TI’s Product Distribution Center (PDC), located in DHL Supply Chain’s hub within the Free Trade Zone in Changi, Singapore.  The upgrade is an enhancement of the US$19.5 million (SGD$25 million) facility wholly owned by DHL Supply Chain.

Annex A: Storage in a traditional warehouse set-up vs. the AutoStore solution
Annex A: Storage in a traditional warehouse set-up vs. the AutoStore solution

 

The Texas Instruments' Product Distribution Center is housed in the DHL Supply Chain Site (Credit DHL)
The Texas Instruments’ Product Distribution Center is housed in the DHL Supply Chain Site (Credit DHL)

 

Thirty-six robots ply the top of the grid to store and extract products (Credit DHL)
Thirty-six robots ply the top of the grid to store and extract products (Credit DHL)
Part of more than 800 meters of Swisslog light goods conveyor system connects the AutoStore grid to receiving and shipping areas (Credit DHL)
Part of more than 800 meters of Swisslog light goods conveyor system connects the AutoStore grid to receiving and shipping areas (Credit DHL)

“The automation allows four times the volume of products to be stored within the same floor space, increases productivity by some 40 per cent and vastly improves accuracy and visibility of the inventory. Such turn-key logistics solutions are a boon for land-scarce countries like Singapore where land and labor costs run high,” said Oscar de Bok, CEO, South and South East Asia, DHL Supply Chain. “DHL has pioneered the implementation of AutoStore® in Asia for the semiconductor industry, and it can be similarly applied to a broad range of industries, such as the life sciences and engineering sectors, fashion and luxury goods.”

“The upgrade to TI’s Product Distribution Center has significantly increased the capacity of the facility. Within a space that previously stored 500 million semiconductor units, we will ramp up to two billion units this year,” said Larry Tan, President, Texas Instruments Asia. “As a leader in analog and embedded processing semiconductor technologies, TI develops leading-edge products that provide greater power efficiency, enable more features, enhance performance and deliver more value to our customers. The new automation solution delivers the same level of innovation we promise to deliver to our customers every day.”

For over 10 years, TI, one of the world’s largest semi-conductor companies, has made Singapore its major distribution base for Asia Pacific. With significant volume growth over the past few years, TI was swiftly outgrowing its PDC in Changi. DHL Supply Chain, TI’s logistics partner, evaluated the logistics requirements and recommended Swisslog to implement AutoStore® inventory management system — a solution that allows optimal use of existing space and increased productivity through automation.

“This investment in state-of-the-art warehousing solutions exemplifies how the logistics industry in Singapore can achieve growth and competitiveness through operational excellence and productivity gains.  I would like to commend TI, DHL & Swisslog for their strong collaboration in coming up with innovative solutions to enhance competitiveness and global distribution capabilities in Singapore,” said Quek Swee Kuan, Deputy Managing Director, Singapore Economic Development Board.

Advanced Automated Warehousing System — A boon for land-scarce Singapore

Spanning 7,500 square meters of DHL Supply Chain’s 20,000 square meters facility, the US$10 million (SGD$12.8 million) upgrade features the advanced AutoStore® system implemented by Swisslog that comprise of a massive grid measuring 65m x 18m x 5.4m. A key space-saving aspect of AutoStore® is that the system eliminates the need for the aisles that are required between shelves in a typical warehouse for movement of people and products (refer to Annex A). Two billion semiconductor chips may be stored in the 63,000 bins stacked within the grid, which is 108 rows wide, 38 rows deep and spans the height of 16 bins.

Thirty-six robots ply the top of the grid to both store and extract products within the grid, based on the orders placed through the warehouse management software known as the AutoStore® Control System (ACS). The ACS acts as the nerve center by controlling the entire inventory flow in and out of the AutoStore® grid.  Every item within the grid is electronically tagged, providing full visibility of the inventory at any one time. Backend information built into the system allows the robots to pick inventory based on the specific requirements of TI’s customers — for example, retrieving items manufactured within a specific date range.

More than 800 meters of Swisslog light goods conveyor system connect the AutoStore® grid to receiving and shipping areas, allowing for a swift flow of inbound and outbound goods within the PDC, which is fully operated by DHL Supply Chain. Products arrive from 20 inbound countries and orders are consolidated and shipped to 54 outbound countries, complete with country-specific labeling created at the facility in Singapore.

“There is no bigger innovation in the material handling industry than a solution that increases both storage capacity and productivity. This is particularly true in Singapore where space and operating costs come at a premium. Automation systems like AutoStore® and light good conveyor solution are a natural progression for companies that are looking to boost their operation’s productivity. With AutoStore® and our comprehensive solution portfolio, we will be even closer to our Asian customers to realize the right automation level for them,” said Koh Seng Teck, Head of Southeast Asia, Swisslog.

– End –

About the Partnership between Texas Instruments, DHL and Swisslog

Under the partnership, Texas Instruments’ inventory is stored and managed by DHL Supply Chain, which provides full-service logistics support including receiving, storing, shipping, picking, and shipment preparation. TI and DHL worked together with Swisslog for the design and implementation of intralogistics automation that included AutoStore® inventory management system and light goods solution.

About Texas Instruments

Texas Instruments Incorporated (TI) is a global semiconductor design and manufacturing company that develops analog ICs and embedded processors.  By employing the world’s brightest minds, TI creates innovations that shape the future of technology.  TI is helping more than 100,000 customers transform the future, today.

Learn more at http://www.ti.com

About DHL

DHL — The Logistics company for the world

DHL is the global market leader in the logistics industry and “The Logistics Company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 285,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting environmental protection, disaster management and education.

DHL is part of Deutsche Post DHL. The Group generated revenue of more than 55 billion Euros in 2012.

About Swisslog

Swisslog is a global provider of automated logistics solutions for warehouses, distribution centers and hospitals. With years of experience in the development and implementation of integrated logistics solutions, Swisslog provides the expertise that customers in more than 50 countries around the world rely on. Headquartered in Buchs/Aarau, Switzerland, Swisslog currently employs over 2100 staff in 20 countries worldwide. For more information, please visit www.swisslog.com.

Source: DHL

Related stocks: NASDAQ-NMS:TXN Swiss:SLOG

Written by asiafreshnews

September 6, 2013 at 4:17 pm

DHL Kicks Off Global Volunteer Day 2013

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SINGAPORE, Sept. 4, 2013 /PRNewswire/ — DHL, part of Deutsche Post DHL, the world’s leading postal and logistics group, today kicked off its annual Global Volunteer Day (GVD) 2013 celebrations. Over the next 10 days, DHL employees across Asia Pacific, Middle East and Africa, along with their business partners and customers, will volunteer in various community programs across these regions. In 2012, DHL’s global employee volunteer program saw over 62,000 volunteers in about 120 countries participate in more than 1,000 programs which benefitted local communities directly.

DHL also announced that GVD, traditionally an annual week-long initiative held in September, has now been extended to become a year-long program in an effort to further boost participation in volunteerism within the communities the company operates in. With some 285,000 employees, and operations in over 220 countries and territories, the company’s active support for employee volunteerism is part of its efforts to make a significant impact across the globe.

“We are committed to giving back to the communities that have helped us grow for more than 40 years. Our business is integrated into the local community — our customers, employees and partners are often residents of the areas in which we operate,” said Jerry Hsu, Chief Executive Officer, DHL Express Asia Pacific. “By transitioning to a year-long program, the DHL Global Volunteer initiative will have a very real impact on the local communities that we operate in.”

“What began as a modest initiative over five years ago will now expand to become an on-going effort. This reflects the company’s culture that stems directly from our mission as a company; to help people realize their full potential, in everything they do,” said Kelvin Leung, Chief Executive Officer, Asia Pacific, DHL Global Forwarding.

Paul Graham, CEO, DHL Supply Chain Asia Pacific, Middle East and Africa, said, “Over the years, we’ve seen growing enthusiasm from our employees around Global Volunteer Day. Our employees believe strongly that we must continue to focus on both the sustainability of our business and the world we live in. It just gives us all a great feeling to give back to the communities that have supported our growth. Frankly, that is what the DHL spirit is all about.”

Introduced in Asia Pacific in 2008, Global Volunteer Day has expanded into the Americas, Middle East, Africa and Europe over the years, and continues to build on its success by involving more employees and community projects. As a sustained program, local country teams organize and participate in recurring activities with beneficiaries and/or partner organizations that deliver significant sustainable impact. These programs deliver to the company’s three Corporate Responsibility programs — GoGreen (protecting the environment), GoHelp (delivering help) and GoTeach (championing education).

In addition, Deutsche Post DHL supports the voluntary engagement of its employees via the “Living Responsibility Fund”. Twice a year, employees can apply for financial support for their projects in the following year. The amount of support granted depends on the time the employee devotes to the project. In 2012, the company supported 104 projects involving more than 9,000 employees in 48 countries who volunteered 61,000 hours of their time to local projects. Together with the three Corporate Responsibility programs, employee volunteerism has been an integral part of the Corporate Responsibility Strategy under the motto “Living Responsibility”.

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DHL — The Logistics company for the world

DHL is the global market leader in the logistics industry and “The Logistics Company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 285,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting environmental protection, disaster management and education.

DHL is part of Deutsche Post DHL. The Group generated revenue of more than 55 billion Euros in 2012.

Source: DHL

Written by asiafreshnews

September 5, 2013 at 5:11 pm

DHL’s Focus on Functional Excellence Pays Off

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Over 80 external honors in Asia Pacific in 2013 across a range of functions, including HR, Marketing and Customer Service

SINGAPORE, Aug, 28, 2013 /PRNewswire/ — DHL, the world leader in international express delivery, has reinforced its claim to be ‘The International Specialists’ with external recognition in Asia Pacific across a broad range of functional disciplines in 2013.

The latest recognition, the Yahoo! Emotive Brand Award in Hong Kong, brings the total number of external honors won by DHL Express in Asia Pacific since January 2013 to 86 across 11 markets. Amongst these awards, 27 awards have been attained for Human Resources and Marketing related achievements and 31 have been won in the field of Customer Service.

Mr. Jerry Hsu, CEO of DHL Express Asia Pacific, said, “Out of the 163 awards won by DHL Express in all continents since the beginning of the year, more than half were accomplished in the Asia Pacific region alone. It is truly a significant achievement for us and this recognition will certainly serve to motivate our employees further as we cross the halfway mark of the year.”

“In our business, investing in people is our main driver to success, with great emphasis on cultivating a customer-centric culture across the company. One such example is our award-winning Certified International Specialist program, which employs innovative learning methodologies to train employees across all functions on the fundamentals of international shipping and enhancing their knowledge of essential aspects. To date, the CIS program has been delivered to over 100,000 employees in more than 220 countries and territories worldwide, making it one of the largest corporate training programs ever implemented,” Mr. Hsu added.

Some of the key awards achieved in this region include, ‘Best Employer’ in Asia Pacific by Aon Hewitt, a global leader in human resource consulting and outsourcing solutions, with inaugural wins specifically in Thailand, Indonesia and Korea. Earlier this year, DHL was also presented with seven awards at the Reader’s Digest Trusted Brand Award and for the fifth consecutive year, it received the Gold Award in the ‘Airfreight/Courier Service’ category in Asia. Among its other accolades secured were the Platinum award in the ‘Airfreight/Courier Service’ category in Singapore and the Gold award in Hong Kong, India, Malaysia, Taiwan and Thailand. Notably, DHL also secured recognition for its customer service excellence with top customer service awards across Asia Pacific, including mainland China, Hong Kong, Indonesia, Korea, Singapore, Taiwan and Thailand.

In addition to the awards in specific functions, DHL Express has also been recognized as ‘Express Company of the Year’ in at least eight countries, including China and Hong Kong in 2013. Significantly, it was named ‘Best Express Operator’ at the Asian Freight & Supply Chain Awards in May 2013. This represented the 25th time that the company has been acknowledged with this award in its 27-year history.

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DHL — The Logistics company for the world

DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 285,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting environmental protection, disaster management and education.

DHL is part of Deutsche Post DHL. The Group generated revenue of more than 55 billion euros in 2012.

www.dp-dhl.com/press
www.twitter.com/DeutschePostDHL

Source: DHL

Written by asiafreshnews

August 28, 2013 at 5:13 pm

Maritime Corrosion Protection: Key to a Sustainable Maritime Economy

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SHANGHAI, Aug. 9, 2013 /PRNewswire/ — Presently, the maritime corrosion protection is becoming increasingly important, with an expected average annual growth rate of more than 30%. In 2012, the market size of the maritime corrosion protection industry had already reached more than 14 billion Yuan. It is predicted that by the end of 2015, the output of maritime industry will reach 7.05 trillion Yuan.

Maritime corrosion protection advancement in technology and engineering will further improve sea transportation, offshore structures, oil & gas structures and pipelines. This will lead to a more sustainable maritime economy. The maritime corrosion protection industry will keep on evolving to ensure all marine structures and assets performance remain at their best condition.

Supported byMarintec, Maritime Corrosion Protection and Integrity 2013 (MCI) will be held on 24-25 October in Shanghai, China.

Features of the summit:

  • Corrosion protection update – Focusing onlatest available methods and technologiesto increase protection
  • Risk assessment and inspection methods – Utilizing a Monte Carlo Sensitivity Analysis with Markov Chain Analysis to Determine the Impact of Risk on your Structure’s Corrosion
  • Cost benefits of employing latest methodologies and technologies – Utilizing Non-Destructive Testing (NDT)and Surveillance Methods in Assessing Corrosion
  • Reinforcing Other Protection Technologies with Cathodic Protection
  • Panel Discussion: Maintenance of Corrosion Affected Assets vs. Retrofitting and Replacement to Increase Asset Lifecycle

Hear from our guest speakers include:

  • Ian Mcinnes, Project Manager Asset Integrity Fabric Maintenance / Coating Specialist, Shell Ltd. U.K. & Europe,
  • Zhao Zhiming Chief Advisor, China Petroleum & Petrochemical Equipment Industry Association
  • Zhou Bin, Chief Designer, Shanghai Waigaoqiao Shipbuilding Co., Ltd.
  • Teng Yao, Vice Chief Technology Officer, CIMC Raffles
  • Shen Juhua, Deputy General Manager of Ocean Engineering Department, SinoPacific Offshore & Engineering
  • Xin Wenbin, Director of Ship Repair Department, Shanghai Shipyard Co., Ltd.

Confirmed Speakers include:

Ian Mcinnes ,Project Manager Asset Integrity Fabric Maintenance / Coating Specialist, Shell Ltd. U.K. & Europe

Zhao Zhiming, Chief Advisor, China Petroleum & Petrochemical Equipment Industry Association

Zhou Bin, Chief Designer, Shanghai Waigaoqiao Shipbuilding Co., Ltd.

Teng Yao, Vice Chief Technology Officer, CIMC Raffles

Shen Juhua, Deputy General Manager of Ocean Engineering Department, SinoPacific Offshore & Engineering

Xin Wenbin, Director of Ship Repair Department, Shanghai Shipyard Co., Ltd.

And many more…Click hereto download the brochure.

 

For more information, please visit: http://www.marine-corrosion.com/?Source=PR2

Media Contact:

Cady Sun
UBM conferences 
E: Cady.sun@ubm.com
T: +86-21-61573915

About Marintec China:

Marintec China is Asia’s largest and most authoritative maritime trade fair on the event calendar. With increasing worldwide recognition and reputation, the exhibition is attracting an increasing number of high-profile exhibitors and visitors from around the world. In 2011, there were more than 1,650 exhibiting companies from 31 countries and regions exhibiting in the show, occupying over 70,000sqm in Shanghai New International Expo Centre (SNIEC), while it also attracted over 50,000 trade visitors from 87 countries and regions. Marintec China 2013 will be held from 3-6 December, 2013.

About UBM Conferences:

UBM Conferences provides innovative, content-rich events for its parent company UBM PLCs divisions around the world, delivering excellent content, training, strategy, thought leadership and best practices to business professionals across a wide range of industries. We focus on content-rich conferences that truly meet the industry needs. Each part of the Conference is well researched, diligently planned and flawlessly executed to deliver you a high quality experience that exceeds expectation.

http://www.ubmconferences.com/

Source: UBM Conferences China

Written by asiafreshnews

August 12, 2013 at 10:43 am

Posted in All releases, Logistics

Marintec China 2013 — The Only Gateway to the Asian Maritime Market

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Online pre-registration is open until 8 November

Announcing new events to be launched in the Indonesian and Russian markets

SHANGHAI, Aug. 5, 2013 /PRNewswire/ — Marintec China, the most important and recognised biennial maritime trade fair in Asia, will open its 17th edition at the Shanghai New International Expo Centre from 3-6 December 2013. In response to the tremendous demand for exhibition space, six exhibition halls will be opened to make it the largest event than ever.

Two years ago, the 2011 edition of Marintec China broke all previous records. It was attended by 50,888 (+19% from 2009) visitors from all parts of the world, spread over an exhibition area of over 70,000 sqm (+40% from 2009), with more than 1,650 exhibitors from 30 countries and regions (+11% from 2009). Once again the event has underscored the important role it plays by in the international maritime calendar.

Marintec China takes place every two years. It provides a crucial opportunity for representatives of the maritime industry and supply companies to converge in one place and meet key industry experts. It is also a major platform for exhibiting companies to demonstrate their innovative ideas, products, technologies and services, and pave the way for future technological developments. The event will also offer trade visitors a unique opportunity to catch up on key issues in the maritime market, source new products and services, and generate vital business contacts for networking.

Branded Award for Marintec China

Organised by the Shanghai International Exhibitions Assessment Council and Shanghai Convention & Exhibition Industries Association in every five years, Marintec China 2011 was again recognised as one of the Branded Exhibitions in Shanghai after its first recognition in 2005. The Award signifies the high quality and wide varieties of the show, and most importantly, acknowledges its success in acting as an important platform for the international maritime industry.

Senior Maritime Forum

Meanwhile, the Senior Maritime Forum, one of the most authoritative maritime conferences in the world, will be running concurrently with Marintec China 2013 on 2-5 December 2013 in Kerry Hotel Pudong. This provides another attractive component to the event.

This year’s event will be focusing on “Green Technology, Transformation, Breakthrough” comprising of different forums throughout the three-day event. Speakers will discuss several topics including Shipbuilding, Shipping and Port, Ocean Engineering — China Summit on International Ocean Engineering Equipment andMarine Finance. There will also be Keynote Speeches.

Internationally renowned experts will provide new insights on current and future trends and give answers to the latest questions on different topics.

New events to be launched in 2014 in Indonesia and Russia

Backed by the prestige and brand of Asia’s largest maritime trade fair, the Marintec team proudly launches two new events in 2014: Marintec Indonesia and Offshore Marintec Russia.

Marintec Indonesia will be held on 26-28 November 2014 in Jakarta. Focusing on Indonesia’s growing shipbuilding, repair, offshore, port equipment and maritime industries, it will be the first comprehensive maritime exhibition to be held in Indonesia associated with international conferences and technical seminars. (Official website www.marintecindonesia.com)

Offshore Marintec Russia is the first specialized Russian exhibition and conference that offers an opportunity to have a complete grasp of modern technical means necessary at all stages of offshore energy resources development from geological prospecting and producing to transportation and storage. It will commence on 8-10 October 2014 in St. Petersburg, Russia.

(Official website www.offshoremarintec-russia.com)

Online pre-registration

For international visitors, online pre-registration is open now until 8 November 2013. Deadline for domestic visitors will be extended to 20th November 2013. For more information and to pre-register, please visitwww.marintecchina.com.

Notes to Editors:

About UBM Asia (www.ubmasia.com)

Owned by UBM plc listed on the London Stock Exchange, UBM Asia is Asia’s leading exhibition organiser and the biggest commercial organiser in mainland China, India and Malaysia. Established with its headquarters in Hong Kong and subsidiary companies across Asia and in the US, UBM Asia has a strong global presence in 25 major cities with 30 offices and over 1,200 staff.

With a track record spanning over 30 years, UBM Asia operates in 19 market sectors with 160 dynamic face-to-face exhibitions, 75 high-level professional conferences, 28 targeted trade publications, 18 round-the-clock vertical portals and virtual event services for over 1,000,000 quality exhibitors, visitors, conference delegates, advertisers and subscribers from all over the world. We provide a one-stop diversified global service for high-value business matching, quality market news and online trading networks.

UBM Asia has extensive office networks in China, Southeast Asia and India, three of the world’s fastest growing B2B events markets. UBM China has 11 offices in the major cities in mainland China, including Beijing, Shanghai, Guangzhou, Hangzhou, Chengdu and Shenzhen, where we organise more than 60 exhibitions and conferences. In ASEAN, UBM Asia operates from its offices in Malaysia, Thailand, Indonesia, Singapore, Vietnam and the Philippines with over 50 events in this region. UBM India teams in Mumbai, New Delhi, Bangalore, Chennai and Hyderabad organise 20 exhibitions and 60 conferences every year across the country.

About UBM plc (www.ubm.com)

UBM is a global events-led marketing services and communications company. We help businesses do business, bringing the world’s buyers and sellers together at events and online, as well as producing and distributing news and specialist content. Our 5,500 staff in more than 30 countries are organised into expert teams which serve commercial and professional communities, helping them to do business and their markets to work effectively and efficiently.

For fair details, please contact:

Stella Fung
Event Director
UBM Asia Ltd
17/F, China Resources Building
26 Harbour Road, Wanchai, Hong Kong
Tel: +852-2827-6211
Fax: +852-3749-7347
Email: marintec-hk@ubm.com
Website: www.marintecchina.com

Shanghai Society of Naval Architects & Ocean Engineers
21/F Bo Hong Tower
495 Jiangning Road
Shanghai 200041
China
Tel: +86-21-5466-0311
Fax: +86-21-6258-1223
Email: ssname@ssname.com.cn
Website: www.marintecchina.com

For media enquiries, please contact:

Winnie Chu
Senior Marketing Communications Executive
UBM Asia Ltd
Tel: +852-2827-6211
Fax: +852-3749-7347
Email: winnie.chu@ubm.com
Website: www.marintecchina.com

Fan Cheng Yang
Shanghai Society of Naval Architects & Ocean Engineers
21/F Bo Hong Tower
495 Jiangning Road
Shanghai 200041
China
Tel: +86-21-5466-0311
Fax: +86-21-6258-1223
Email: ssname@ssname.com.cn
Website: www.marintecchina.com

Source: Marintec China

Written by asiafreshnews

August 6, 2013 at 11:00 am

Posted in All releases, Logistics

Quintiq CEO to Present at Gartner’s APAC Executive Conference

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MELBOURNE, Australia, July 31, 2013 /PRNewswire/ — Dr. Victor Allis will share “The Missing Piece of the Profit Economy” with supply chain experts

Quintiq, a global leader in supply chain planning and optimization (SCP&O), is pleased to announce that Dr. Victor Allis, CEO of Quintiq, will speak at the forthcoming Gartner Supply Chain Executive Conference. Dr. Allis will deliver a presentation entitled “The Missing Piece of the Profit Economy” to supply chain experts on August 12 at 3:45pm AEST at the Grand Hyatt Melbourne.

(Logo: http://photos.prnewswire.com/prnh/20130328/606756)

Dr. Allis’ presentation will focus on how optimizing supply chain planning processes can generate profit from untapped sources, as opposed to relying on ERP solutions that only manage past transactions. Following the presentation, Dr. Allis will be available for media briefings to discuss the topic in greater depth.

“If managing past business events is what you’re interested in, this session isn’t for you,” says Dr. Allis. “My session will explain why supply chain planning surpasses ERP solutions for maximizing business profit. With a view to managing the future, I will provide insight into what we call ‘The Missing Piece of the Profit Economy’ and how it will aid attendees’ plans for the future.”

During the Melbourne conference, participants are invited to visit the Quintiq booth and meet with representatives from the Sydney office to discuss their supply chain needs and watch demonstrations of Quintiq 5.0.

Gartner has long been recognized by supply chain leaders as the No.1 source for expert business advice and insights. Gartner supports businesses globally, leading to higher profits and lower costs. Quintiq enables businesses to achieve those same goals. This year, Quintiq is a Platinum Sponsor of the Gartner Supply Chain Executive Conference.

About Gartner Supply Chain Executive Conference

Gartner Supply Chain Executive Conference is the world’s most important annual gathering of senior supply chain executives, providing the critical strategies, tactics and tools you need now so you can move forward quickly and efficiently. This year’s conference offers a brand new agenda designed to help you rethink the very way supply chains work, and to deliver the highest impact on and greatest business value for your enterprise in 2013 and beyond.

About Quintiq

Quintiq’s revolutionary supply chain planning and optimization (SCP&O) platform enables enterprises to improve efficiency at every stage of the supply chain journey. It powers end-to-end planning and optimization of personnel, resources, and processes in a single planning environment, across all planning horizons. Many of the world’s largest and most successful enterprises rely on Quintiq to achieve their business goals, strengthen their competitive advantage, and create new revenue streams.

Established in 1997 and growing rapidly, Quintiq has a global presence with dual headquarters in the Netherlands and the USA, a global development center in Malaysia, and offices around the world. Quintiq’s software is in use in 80 countries worldwide.

For more information, visit http://www.quintiq.com or follow Quintiq on TwitterFacebookLinkedIn and YouTube.

Press Contacts:

APAC enquiries
Loris Toffano
Marketing Manager, ANZ
Tel: +61(0)3-9268-6900

Source: Quintiq

Written by asiafreshnews

August 1, 2013 at 10:26 am

DHL Increases CO2 Efficiency for 4th Consecutive Year in Asia Pacific

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New vehicles and greener facilities contribute to year-on-year improvement of 7.4 per cent (Note 1) with top performing countries Thailand and Australia

SINGAPORE, July 24, 2013/PRNewswire/ — DHL Express, the world’s leading cross-border express services provider, has improved its carbon efficiency year-on-year in Asia Pacific for the 4th consecutive year with an improvement of 7.4% despite a significant volume rise. Top country performers include Thailand, Australia, Japan, Singapore, and Bangladesh. In total, Deutsche Post DHL, parent company of DHL, has now achieved a 16 percent improvement in its carbon efficiency since the launch of the GoGreen program in 2008 and is over halfway to meeting its target of a 30% CO2-efficiency improvement by 2020. (Note 2)

Jerry Hsu, CEO, DHL Express Asia Pacific, said: “Demand for DHL Express services has increased in Asia Pacific. Last year, we saw a double-digit growth in volume, yet overall we managed to achieve a 7.4% year-on-year improvement in carbon efficiency. Despite opening new and bigger facilities to serve growing customer demand — such as the North Asia Hub in Shanghai — our increasingly efficient ground operations, energy efficient buildings have enabled us to lower overall carbon emissions for the fourth year in a row, showing our absolute dedication to growing a sustainable business.”

Fleet modernization such as the introduction of new and more fuel efficient vehicles in ground transportation was a major contributor to improved CO2 efficiency in the region. Over 500 vehicles in Asia Pacific were replaced with new units that feature innovative systems like GPS and telematics to help monitor, measure, analyze and improve the carbon efficient behavior of drivers, in addition to continued effort on route optimization and asset utilization. Most of the vehicles are Euro IV and V emission standards, which are defined by the European Commission as the acceptable limits for exhaust emissions for new light duty vehicles sold in European Union member states.

Thailand achieved an outstanding performance with a 36.2% year-on-year improvement in CO2 efficiency, followed by Australia at 22.7%. In Thailand, diesel vehicles were fitted with gasoline engines running on 100% CNG (Compressed Natural Gas). Australia’s older fleet was also upgraded with new and more fuel efficient vehicles meeting Euro V standards. Changes to ground facilities with improved energy utilization also played a big role in achieving CO2 improvements. In Australia, all of DHL’s facilities are currently certified as ISO 14001 (Environmental Management System), and staff is fully engaged with the environmental program initiating different activities around energy savings, paper reduction and waste recycling.

Among other top performers of CO2 efficiency improvement are Japan (18.6%), Singapore (17.9%), and Bangladesh (12.4%). DHL’s Central Asia Hub was the top hub with an 11.4% improvement in CO2 efficiency.

DHL Express Asia Pacific started the assessment of its carbon footprint from energy consumption in real estate and ground transport to measure and improve carbon efficiency through abatement programs. This program was first introduced by DHL Express in 2008 and now covers over 1,000 facilities in 27 markets across Asia-Pacific.

Notes:

  1. Includes Greenhouse Gas (GHG) Protocol Scope 1 & 2 CO2 emissions on the ground, but excludes all aviation CO2 emissions.
  2. Reduction is for the Group’s own operations and those of its transportation subcontractors, compared to 2007 levels.

– End –

DHL — The Logistics company for the world

DHL is the global market leader in the logistics industry and “The Logistics Company for the world.” DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 285,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting environmental protection, disaster management and education.

DHL is part of Deutsche Post DHL. The Group generated revenue of more than 55 billion Euros in 2012.

http://www.dhl.com/en/press.html

Source: DHL

Written by asiafreshnews

July 24, 2013 at 5:24 pm