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Archive for April 10th, 2015

Maritime Leaders Call For Agility To Manage Changing State Of Play

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SINGAPORE /PRNewswire/ — Asia’s maritime leaders have today called for the industry to adapt more quickly to changing market conditions in order to effectively capture opportunities and ensure its long-term future across the region.

Speaking at a Sea Asia 2015 industry insights briefing ahead of the conference later this month, the leaders highlighted volatile commodity prices as well as fluctuating supply and demand as key drivers behind the changing conditions. Sea Asia 2015 will take place in Singapore from 21-23 April 2015.

Leaders at today’s session added that the speed at which the industry can adapt to this changing state of play will ultimately define Maritime’s ongoing success.

Managing Director of Precious Shipping Ltd, Khalid Hashim, said “these market forces have created substantial challenges for the dry bulk shipping sector.”

Asia continues to be the driving force behind global growth but slower-than-expected economic development in some markets has had a significant impact. The recent slow-down in China’s real-estate industry, for example, has reduced demand for iron ore at a time when there’s more dry bulk ships in the global fleet,” he said.

Mr. Hashim commented that between 2009 and 2012 total dry bulk capacity grew by 12.13% year-on-year.

“Iron ore makes up a significant portion of the cargo transported by dry bulk shippers and this softening demand, coupled with increased capacity, has resulted in a significant shift in the supply and demand balance within the global dry bulk shipping sector,” he said.

Mr. Hashim added the industry is taking action to manage these challenges.

“Companies are focusing on driving efficiencies and managing costs to weather these challenging conditions. One of the ways they’re doing this is by scrapping or selling older assets — a move which also allows them to generate more cash.”

“Companies are also raising equity by going back to their shareholders or the market to ensure they have sufficient liquidity to support them over this time,” said Mr. Hashim.

Singapore Maritime Foundation Chairman (SMF) and Managing Director (Marine & Technology) at Keppel Offshore & Marine Ltd, Mr. Michael Chia commented that fluctuating commodity prices is another new reality impacting the industry.

“Low bunker prices have a positive impact on the shipping industry but our marine and engineering sectors are likely to face some headwinds in securing new orders. Fortunately, the industry has a full backlog of orders that will carry them through this year and into 2016.”

“In the meantime we need to focus on increasing productivity, reducing costs and driving efficiencies to manage this volatility,” Mr. Chia said.

He added that while this can create short-term challenges for the offshore industry, the industry is resilient and the long-term outlook remains strong.

“Exploration and production (E&P) activities in the Asia Pacific region hit a record US$723 billion in 2014 due to the rising demand for energy. While lower oil prices may impact short-term growth, the region’s fast-paced urbanisation and growing middle class means that demand for energy will continue to grow.”

Mr. Chia added the industry needs to be prepared to seize the opportunities new trends in energy E&P present.

“Liquefied natural gas (LNG) is a new space which will continue to play a bigger role in meeting energy demand. Here in Singapore, for example, we opened our first LNG terminal last year to help secure the country’s energy supply and establish ourselves as a hub for LNG bunkering.”

“These projects need the right technology and infrastructure in place and the offshore industry is focusing its research and development efforts to support these trends,” Mr. Chia said.

Maritime and Port Authority of Singapore (MPA) Assistant Chief Executive (Development), Ms. Tan Beng Teecommented the government is working with the industry to ensure it is prepared to manage changing market conditions.

Singapore continues to keep abreast of global developments and will continue to work with the industry to address and tackle key challenges and position ourselves strategically for future growth,” she said.

“In order for Maritime Singapore to be future-ready, MPA is introducing schemes to develop quality manpower which is critical to drive growth in this global business,” she said.

This year, MPA will inject another $65 million to the maritime cluster fund-manpower development programme to attract and groom talent for the maritime sector. This additional funding will be used to introduce new initiatives and top up existing training and development efforts to ensure the skills of maritime remain current and competitive.

Ms. Tan added that MPA is also investing in infrastructure development.

“The completion of phases three and four of the Pasir Panjang terminal by end 2017 will increase our handling capacity by more than 40 per cent. These investments are critical to enable Singapore to continue driving growth in the sector,” she said.

These changing market conditions and their impact on the global maritime industry will be the focus of discussion at Sea Asia 2015 — an event which has established itself as the leading forum for discussion and debate in the maritime industry.

“Sea Asia’s importance in the global maritime calendar continues to grow,” said Seatrade Global Editor Marcus Hand.

“We are expecting more than 14,000 participants from over 60 countries to attend and are honoured thatSingapore’s Minister for Transport, Mr. Lui Tuck Yew will be opening the event.

“Sea Asia has traditionally drawn the Who’s Who of maritime leadership and this year will be no different with some of the biggest names in the industry debating, discussing and analysing key issues shaping the industry at the three day event,” he said.

For more information, please contact:
Sharon Chan
Email:   sharon.chan@bbspr.com.sg
Mobile: +65 9759 9528
DID:      +65 6239 4107

About Sea Asia

Sea Asia, an international conference and exhibition for the maritime and offshore industries, is returning for the 5th edition from 21 to 23 April 2015 at the Marina Bay Sands®, Singapore. Sea Asia serves as a focal point for both the global and local maritime communities to network, explore new businesses, and showcase the latest maritime innovations, equipment and services. Co-organised by Seatrade and the Singapore Maritime Foundation, Sea Asia is an anchor event held in conjunction with the Singapore Maritime Week and is well-attended by the most influential and respected leaders in the industry. The 3-day Sea Asia conference will bring forth the latest discussion and debates on key trends, opportunities and challenges facing the maritime industry.

Sea Asia is supported by principal sponsors Anglo-Eastern Ship Management Ltd, DP World UAE Region, Executive Ship Management,  Lloyd’s Register, Neptune Orient Lines (NOL), Sohar Port & Freezone, as well as sponsors ABS, Admiralty, AXSMARINE, ClassNK, DNVGL, G Travel, Hempel, JTJB LLP, Keppel Offshore & Marine, LUKOIL Marine Lubricants,  M3 Marine Group Pte Ltd,  Mobil Industrial Lubricants, Pacific International Lines (Pte) Ltd, PANAMA MARITIME AUTHORITY, WORLDWIDE LEADER FLAG STATE, PSA Corporation Limited, QBE INSURANCE (INTERNATIONAL) LIMITED, Singtel, The Standard Club Asia Ltd, Veritas Petroleum Services, and Zamil Offshore.

For more information, please visit www.sea-asia.com.

About Seatrade

Seatrade provides a range of global events, websites and publications that covers every aspect of the cruise and maritime industries, bringing together key people to encourage innovation and to produce powerful learning, networking and promotional platforms.  Founded in 1970, Seatrade was acquired recently in 2014 by UBM, the world’s second largest media and event organiser. Seatrade sits with the UBM EMEA, which connects people and creates opportunities for companies to develop new business, meet customers, launch new products, promote brands and expand markets. Operating in over 23 countries, UBM EMEA organizes many of the world’s largest, most important exhibitions, conferences, awards, directories, websites and publications in a wide variety of industries.

For full details about this event, visit www.sea-asia.com. Find out more about Seatrade and UBM, visit http://www.seatrade-global.com/seatrade-global-information/about-seatrade.html and http://ubmemea.com/.

About the Singapore Maritime Foundation

Established in 2004, the Singapore Maritime Foundation (SMF) is a private sector-led organisation that seeks to develop and promote Singapore as an International Maritime Centre (IMC). As the representative voice for the commercial players of the maritime industry, SMF seeks to forge strong partnerships with the public and private sectors of the maritime industry. SMF spearheads initiatives to promote the diverse clusters of the maritime industry in Singapore and at international frontiers, and to attract young talents to join the sector. SMF is directed by its Board of Directors which comprises prominent leaders in the Singapore maritime community. For details, visit www.smf.com.sg.

Photo – http://photos.prnasia.com/prnh/20150409/8521502202LOGO

Source: Seatrade Communications

Written by asiafreshnews

April 10, 2015 at 5:29 pm

Posted in Uncategorized

RS Components Scoops Trio of Awards for Tektronix Sales and Service

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-Three awards for top performance on two continents recognise outstanding customer service and drive to keep growing sales

SYDNEY  /PRNewswire/ — RS Components (RS), the trading brand ofElectrocomponents plc (LSE: ECM), the global distributor for engineers, has received three top-performer awards from distribution partner Tektronix, the global test and measurement equipment leader.

The RS team was called to receive the awards during the annual sales meeting at the Tektronix head office in Portland, Oregon, USA. Their first visit to the stage netted one of the Best Performers in Europe awards for recording double-digit sales growth in 2014.

Next, RS won recognition for Service Excellence in Europe, in particular for its calibration services that are highly regarded among customers for ease of access and rapid response.

As the focus moved to other major markets worldwide, RS received its third award as Best Performing Channel Partner in South-East Asia.

“RS is one of our key distributors worldwide, and through these awards we recognise the high levels of service that are delivering tremendous added value for customers,” said Dave Farrell, Regional Vice President for EMEA at Tektronix. “Their commitment and dedication are major factors in the growth we are achieving together.”

“We feel very proud of the results we have achieved with Tektronix, and these awards are the confirmation of a job well done,” said Valerie Ramon, Global Head of Electrical, Test & Measurement, RS Components. “They are also a good indicator of the excellent work both companies are doing in this partnership, and strengthen our position to deliver even greater successes in 2015.”

About RS Components
RS Components and Allied Electronics are the trading brands of Electrocomponents plc, the global distributor for engineers. With operations in 32 countries, we offer around 500,000 products through the internet, catalogues and at trade counters to over one million customers, shipping more than 44,000 parcels a day. Our products, sourced from 2,500 leading suppliers, include semiconductors, interconnect, passives and electromechanical, automation and control, electrical, test and measurement, tools and consumables.

Electrocomponents is listed on the London Stock Exchange and in the last financial year ended 31 March 2014had revenues of GBP1.27bn.

For more information, please visit the website at www.rs-online.com.

RS Components
Tan Soo Chun
Public Relations Manager – Asia Pacific
Email: soochun.tan@rs-components.com
Telephone: +65-6391-5745

Edelman Public Relations (Singapore)
Yvette Yeo
Manager
Email: yvette.yeo@edelman.com
Telephone: +65-6347-2355

Further information is available via these links:
@RSElectronics; @alliedelec; @designsparkRS
RS Components on Linkedin
http://www.linkedin.com/company/rs-components
RS Components on Weibo
http://e.weibo.com/u/3206377000?type=0

Relevant Links:
Electrocomponents plc
www.electrocomponents.com
RS Components
www.rs-online.com/
DesignSpark
www.designspark.com

Logo – http://www.prnasia.com/sa/2011/05/04/20110504368830.jpg

Source: RS Components Singapore

Related stocks: LSE:ECM OTC-PINK:EENEY

Related Links:

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April 10, 2015 at 4:58 pm

Posted in Uncategorized

SunEdison and the Karnataka Government Jointly Inaugurate 1 MW Canal Top Solar Project

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CORRECTION: BENGALURU, India, April 9, 2015 /PRNewswire/ — The Krishna Bhagya Jala Nigam Ltd (KBJNL) inauguration of the canal top solar power plant has been postponed due to adverse weather conditions. An update will be provided at a later time

BENGALURU, India, April 9, 2015 /PRNewswire/ — SunEdison, Inc. (NYSE: SUNE), the world’s largest renewable energy development company, today announced the completion of a one megawatt (MW) canal top solar power plant which it has built for Krishna Bhagya Jala Nigam Ltd (KBJNL), the Karnataka government agency responsible for the Krishna River and Dam.

Photo – http://photos.prnewswire.com/prnh/20150409/197556

Pashupathy Gopalan, President of SunEdison Asia-Pacific said: “SunEdison is extremely proud to successfully install and commission this canal top project on the banks of the Krishna river for the Karnataka government. It is heartening to see other state governments embrace this innovative use of solar technology, which was pioneered by SunEdison for the Narmada Canal Top Project in Gujarat in 2012. We thank the Karnataka Government, the Honourable Chief Minister Shri Siddaramaiah, the Honourable Energy Minister Shri D. K. Shivakumar and the KBJNL authorities for their support in this project. We also thank the local community for their support during the project execution.”

Canal top solar power plants produce more electricity than the same system would on land because the water that flows in the canal below the solar panels helps keeps them cool which increases energy production. The canal top design also helps save water by reducing evaporation.

About SunEdison

SunEdison is the world’s largest renewable energy development company and is transforming the way energy is generated, distributed and owned around the globe. The company manufactures solar technology and develops, finances, installs, owns and operates wind and solar power plants, delivering predictably priced electricity to its residential, commercial, government and utility customers. SunEdison is one of the world’s largest renewable energy asset managers and provides asset management, operations and maintenance, monitoring and reporting services for its renewable energy customers around the world. Corporate headquarters are in the United States, with additional offices around the world. SunEdison’s common stock is listed on the New York Stock Exchange under the symbol “SUNE.” To learn more visit www.sunedison.com.

Logo – http://photos.prnewswire.com/prnh/20150203/173064LOGO

Written by asiafreshnews

April 10, 2015 at 4:42 pm

Posted in Uncategorized

11% Premium for Bitcoin Sellers – Offered by USA-Based CryptoCurrency Trading Leader

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MILFORD, Delaware, April 9, 2015 /PRNewswire/ — BTCGaw INC. (www.btcgaw.com) has announced its latest offer for Bitcoin sellers: a conversion rate with an 11% increase compared to Blockchain’s official rate. The company conducts its marketing campaign with a lot of confidence that their deal for Bitcoin trade is the best on the market at the moment.

The Delaware-based company was founded in July 2014 by former banking professional Tony Gaw, who has seen the business opportunity in the emerging markets of cryptocurrency in general and Bitcoin in particular. The investment he has made so far in Bitcoin exceeds USD 1.6 Mil.

The company’s strategy is pooling large amounts of Bitcoin, while putting together an online exchange office focused on corporate business. BTCGaw has closed two deals already becoming the exclusive exchange house for two large online vendors who will start accepting Bitcoin payments in the near future and another deal still under negotiation for signing with a major online Casino, which has also opened his policy for Bitcoin acceptance.

The uncertainty revolving around the cryptocurrency environment, together with the volatility of the digital currencies have not discouraged the young entrepreneur who put his money, time and financial know-how into developing a business which is viewed as adventurous at most by many of the traditional investors.

“It will eventually go mainstream within the financial system and we’re not very far from that point, it’s only a matter of few years,” declared Gaw. While dealing with uncertainty risk at the core of its business, Gaw has approached it as opportunity risk and built a strategy and a team of professionals around his idea of the business of the future.

In this pursuit BTCGaw has put an highly competitive offer on the table of Bitcoin sellers, who want to benefit from the company’s latest offer and who are willing to sell their Bitcoin for what the company claims to be “the best deal available on the market.”

All the details related to the company’s offer and other information, together with the contact details of the Sales Team are available on their website: www.btcgaw.com

Written by asiafreshnews

April 10, 2015 at 4:39 pm

Posted in Uncategorized

RS Components Adds Two New Affordable Inspection Cameras to RS Range

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-Inspection cameras with 8mm, or optional 5.5mm, camera probes expand the RS range and set new standards of value for money

HONG KONG, /PRNewswire/ — RS Components (RS), the trading brand of Electrocomponents plc (LSE:ECM), the global distributor for engineers, has expanded its range of RS inspection cameras with two new low-cost kits that bring borescope/fibrescope capability within even easier reach for budget-conscious engineers.

RS Components adds two new affordable inspection cameras to RS range
RS Components adds two new affordable inspection cameras to RS range

The cameras allow engineers responsible for maintaining or repairing machinery or buildings to carry out detailed inspections and check the general condition to identify corrosion, leaks, damage, broken parts, pipe blockages, cable health or compliance labelling in hard-to-reach areas. The units are extremely rugged, having been tested over the normal ambient operating-temperature range of 0 degree Celsius to 55 degree Celsius and for short-term use over the range -20 degree Celsius to 80 degree Celsius. They are also proven to be resistant to a wide range of chemicals and solvents including oil, fuel and brake fluid.

The new basic camera, TF3309H80, features a high-resolution 640 x 480 VGA display and comes with an 8mm VGA camera wand that can be inserted in hard-to-reach locations to capture images. The wand has a wide viewing angle and up to 4x zoom with built-in LED lighting and high detector sensitivity to capture clear images even in low-light conditions. Also joining the range, the TF3319HLMX with identical resolution and VGA wand adds the ability to record still and video images.

Both new models can be fitted with an optional 5.5mm-diameter camera head, which can be inserted in small pipes or extremely space-constrained locations. The camera head connects to the main unit via its flexible IP67-rated pipe, which is 1.5m in length, allowing inspections to be carried out over longer distances. A hook, magnet and mirror accessory kit is also available.

“Our innovative range of inspection cameras delivers professional quality and exceptional value. The first model has already achieved record sales within only nine months of launch,” said Ben Lawton, Head of Tools & Consumables at RS. “We are continuing to develop this family with today’s launch of two new models and extra options that establish unprecedented affordability among instruments of this class.”

About RS Components

RS Components and Allied Electronics are the trading brands of Electrocomponents plc, the global distributor for engineers. With operations in 32 countries, we offer around 500,000 products through the internet, catalogues and at trade counters to over one million customers, shipping more than 44,000 parcels a day. Our products, sourced from 2,500 leading suppliers, include semiconductors, interconnect, passives and electromechanical, automation and control, electrical, test and measurement, tools and consumables.

Electrocomponents is listed on the London Stock Exchange and in the last financial year ended 31 March 2014had revenues of GBP1.27bn.

For more information, please visit the website at www.rs-online.com.

RS Components
Tan Soo Chun
Public Relations Manager – Asia Pacific
Email: soochun.tan@rs-components.com
Telephone: +65-6391-5745

Edelman Public Relations (Singapore)
Yvette Yeo
Manager
Email: yvette.yeo@edelman.com
Telephone: +65-6347-2355

Further information is available via these links:

@RSElectronics; @alliedelec; @designsparkRS

RS Components on Linkedin
http://www.linkedin.com/company/rs-components

RS Components on Weibo
http://e.weibo.com/u/3206377000?type=0

Relevant Links:

Electrocomponents plc
www.electrocomponents.com

RS Components
www.rs-online.com/

DesignSpark
www.designspark.com

Photo – http://photos.prnasia.com/prnh/20150401/8521502018
Logo – http://www.prnasia.com/sa/2011/05/04/20110504368830.jpg

Source: RS Components Singapore

Related stocks: LSE:ECM OTC-PINK:EENEY

Written by asiafreshnews

April 10, 2015 at 4:28 pm

Posted in Uncategorized

IBA and Toshiba Sign Strategic Partnership in Particle Therapy

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LOUVAIN-LA-NEUVE, Belgium and TOKYO, April 9, 2015 /PRNewswire/ —

  • Collaboration signed to enhance access to proton therapy and carbon therapy worldwide
  • Toshiba Medical Systems Corporation to become IBA’s Proteus®ONE distributor in Japan
  • IBA to become Toshiba’s carbon therapy agent outside Japan

IBA (Ion Beam Applications S.A.) and Toshiba Corporation (Tokyo: 6502) today announce the signing of a global collaboration to expand access to advanced particle therapy worldwide. Toshiba Medical Systems Corporation will become the distributor in Japan for Proteus®ONE, IBA’s compact single-room proton therapy solution, and IBA will become the agent for Toshiba’s Carbon Therapy Solutions outside Japan.

Photo: http://photos.prnewswire.com/prnh/20150409/739058

IBA and Toshiba will collaborate on activities such as customer education for Proteus®ONE and Toshiba’s carbon therapy solutions.

The collaboration will also enable both organizations to mutually leverage their Operation and Maintenance (O&M) services.

Olivier Legrain, Chief Executive Officer of IBA commented: “This is an important step for IBA. A closer collaboration with a company of Toshiba’s caliber and leadership will accelerate the expansion of proton therapy in Japan and the introduction of Toshiba’s carbon therapy across the world. Carbon ion therapy is particularly suitable for treating radio-resistant tumors and allows for dose escalation, which is recommended in a number of clinical applications. Through this new collaboration, IBA will further strengthen its world leading position in proton therapy and will reaffirm its leading position in the delivery of the latest innovative cancer therapies worldwide.”

Satoshi Tsunakawa, Chief Executive Officer of Healthcare Company, Toshiba Corporation, said: “Proton and carbon therapies are among the most exciting technological advancements in the treatment of cancer. Toshiba looks forward to collaborating with IBA to enhance access to best-in-class technologies for both proton and carbon therapy centers. Guided by the principles of The Basic Commitment of the Toshiba Group, “Committed to People, Committed to the Future,” this collaboration will give both our companies an enhanced set of tools to provide the best cancer treatment technologies.”

About Proton and Carbon Therapy

Proton Therapy is considered an advanced and targeted cancer radiotherapy treatment due to its superior dose distribution and fewer side effects. Protons deposit the majority of their effective energy within a precisely controlled range, directly within the tumor, sparing healthy surrounding tissue. Higher doses can be delivered to the tumor without increasing the risk of side effects and long-term complications, thereby improving patient outcomes and quality of life.

Carbon ions not only have similar physical characteristics as protons, they have also a higher radiobiological effect compared to photon and proton, which could lead to shorter treatment courses and improved patient outcomes.

About IBA

IBA (Ion Beam Applications S.A.) is a global medical technology company focused on bringing integrated and innovative solutions for the diagnosis and treatment of cancer. The Company is the worldwide technology leader in the field of proton therapy, the most advanced form of radiation therapy available today. IBA’s proton therapy solutions are flexible and adaptable, allowing customers to choose from universal full scale proton therapy centers as well as compact, single room systems.  In addition, IBA also has a radiation dosimetry business and develops particle accelerators for the medical world and industry.

Headquartered in Belgium and employing about 1100 people worldwide, IBA has installed systems across the world, from Europe and the US and to the emerging markets.  IBA is listed on the pan-European stock exchange EURONEXT. (IBA: Reuters IBAB.BR and Bloomberg IBAB.BB) and more information can be found at:http://www.iba-worldwide.com

About Toshiba

Toshiba Corporation, a Fortune 500 company, channels world-class capabilities in advanced electronic and electrical products and systems into five strategic business domains: Energy & Infrastructure, Community Solutions, Healthcare Systems & Services, Electronic Devices & Components, and Lifestyles Products & Services. Guided by the principles of The Basic Commitment of the Toshiba Group, “Committed to People, Committed to the Future,” Toshiba promotes global operations towards securing “Growth Through Creativity and Innovation” and is contributing to the achievement of a world in which people everywhere live in a safe, secure and comfortable society.

Founded in Tokyo in 1875, today’s Toshiba is at the heart of a global network of over 590 consolidated companies employing over 200,000 people worldwide, with annual sales surpassing 6.5 trillion yen (US$63 billion). To find out more about Toshiba, visit http://www.toshiba.co.jp/index.htm

Toshiba newly formed its Healthcare Company last August to focus its healthcare business as one of three pillars of its overall business. By combining diagnosis imaging technology provided by Toshiba Medical Systems and accelerator and super conducting technology derived from nuclear business, Toshiba is delivering Heavy Ion Therapy system for cancer treatment. Toshiba has been contributing to Japanese National Institute of Radiological Sciences and Kanagawa Cancer Center.

For further information please contact:

IBA
Jean-Marc Bothy
Chief Financial Officer
Tel: +32-10-47-58-90

Thomas Ralet
Vice-President Corporate Communication
+32-10-47-58-90
communication@iba-group.com

For media and investor enquiries:
Consilium Strategic Communications
Amber Bielecka, Matthew Neal, Jessica Hodgson and Ivar Milligan
+44(0)20-3709-5700
IBA@consilium-comms.com

Rx Communications Group (US)
Melody Carey
+ 1-917-322-2571
mcarey@RxIR.com

Toshiba Press Contact:
Yukihito Uchida
Masumi Fukuoka
Tatsuro Oishi
PR & IR Office, Toshiba Corporation
+81-3-3457-2100
media.relations@toshiba.co.jp

Written by asiafreshnews

April 10, 2015 at 4:14 pm

Posted in Uncategorized

Frost & Sullivan Acclaims Merchants’ Excellence in Fostering Client Relationships to Deliver Best-fit Services to BPOs

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— Merchants’ services enable clients to gain better insights into ways to improve processes

LONDON,  /PRNewswire/ — Based on its recent analysis of the business process outsourcing (BPO)-contact centre market, Frost & Sullivan recognises Merchants (SA) with the 2015 South African Frost & Sullivan Award for Company of the Year. Merchants has established a strong reputation in the BPO industry by leveraging its vast experience to provide exceptional value-added services (VAS) in a dynamic and intensely competitive BPO market.

Merchants
Merchants

Photo – http://photos.prnewswire.com/prnh/20150408/197345

“Merchants has developed a solid understanding of the global market, which has enabled it to deliver the right service at the right price, as well as empower clients with insights into different aspects of the market,” said Frost & Sullivan Research Analyst Pieter Nel.

Merchants believes in its ability to increase productivity of the client, either by enabling them to save costs or by offering a VAS that enhances their operational efficiency. In the case where the service does not deliver on the agreed upon target, the company will deduct the shortfall from the client’s bill.

The BPO market employs Net Promoter System (NPS), a service provider-agnostic global metric to measure contact centre customer service experience. Although this score metric is used globally and across leading brands, some companies misuse it to artificially boost their ratings. Merchants has a deep understanding of what an exceptional customer experience looks like and delivers world-class NPS, which ensures it receives repeat contracts.

Furthermore, Merchants has created a six-month programme named, ‘Future Leaders,’ wherein it trains individuals to fulfil their potential and prepare them for the position they would like to acquire after the completion of the program. In 2014, 46 percent of all promotions were for candidates from ‘Future Leaders’ programs. Additionally, the company works with Stellenbosch University Business School on an intensive nine-month Management Development programme to hone middle and senior management skills.

“Merchants lays special emphasis on corporate social responsibility and transformation, and is making great progress towards achieving it,” observed Nel. “For instance, it is paying its dues to society while simultaneously addressing the issue of skills shortage by partnering with Harambee Youth Employment Accelerators, an organisation that sources, trains, and places unemployed youth from disadvantaged backgrounds in first-time jobs.”

In 2014, the number of jobs in the South African contact centre market was approximately 41,000. In the same year, Merchants expanded its seat pool by 1000 to reach 4500 seats nationwide, effectively making it the market leader. Between 2013 and 2014, the company grew by approximately 17 percent, and since 2010 the compound annual growth rate was estimated to at approximately 21 percent.

Significantly, in a cost-conscious market, Merchants has employed a blended approach to pricing models, as it believes that clients should pay for the value they receive rather than the service. Merchants builds bespoke experiences for clients, making the most of its 30-plus years of experience in creating and managing contact centre operations to blue chip clients all over the world.

Merchants has built its value proposition on a large and growing international footprint, advanced expertise, and established system and infrastructure. By leveraging these attributes, it has become the dominant player in the South African BPO industry.

Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in terms of growth strategy and implementation. The award recognises a high degree of innovation with products and technologies and the resulting leadership in terms of customer value and market penetration.

Frost & Sullivan Best Practices awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.

About Merchants

Merchants is a leading Customer Management Outsourcing solution provider specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We focus on people, process and technology to create exceptional customer experiences.

We are pioneers in the contact centre industry with over 30 years of experience in creating and managing contact centre operations around the world to blue chip clients. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards.

We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors.

For more information about Merchants, please visit www.merchants.co.za

Follow us on Twitter @CCMerchBPO and LinkedIn

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.

Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organisation prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us:   Start the discussion

Join Us:      Join our community

Subscribe:    Newsletter on “the next big thing”

Register:     Gain access to visionary innovation

Contact:

For more information about Merchants, please visit www.merchants.co.za
Follow us on Twitter @CCMerchBPO and LinkedIn

Adelaide Mendes
Best Practices Group
Frost & Sullivan
Tel.: +44-(0)-207-9157869
E-mail: adelaide.mendes@frost.com

Photo – http://photos.prnasia.com/prnh/20150409/8521502213

Source: Frost & Sullivan

Written by asiafreshnews

April 10, 2015 at 3:24 pm

Posted in Uncategorized

Grow Your Small Business with Offline Marketing Techniques

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NEW YORK, /PRNewswire/ — Even while living in a digital age, small business marketers understand that traditional marketing strategies are unique and have distinct value with helping to grow their small business. While it’s important not to discount the power of online marketing, many proven offline methods are simply forgotten when marketing campaigns are planned.

Logo – http://photos.prnewswire.com/prnh/20110831/NY59180LOGO

In her debut article for PR Newswire’s Small Business PR Toolkit, Claire Prendergast, Senior Strategic Communications Manager at agencyEA, explores different types of traditional offline marketing techniques that can benefit your business.

  • Guerilla marketing. Thinking outside of the box may lead to unconventional techniques that often translate into “unforgettable.”  Posting sticky notes at popular locations such as drive-thrus may be one guerilla marketing tactic that leaves a lasting impression.
  • Give stuff away. Including small branded items with each customer order is an excellent way to incentivize your customer-base. That extra thoughtful step may be just what is needed to get them coming back for more.
  • Public speaking. While this tactic may not be for everyone, it’s often a very useful way to bring new customers to your business and help grow your brand. Find a local event that is related to your industry, come up with an educational topic you can speak on, and volunteer your time. Attending events can be just as beneficial as speaking at them.

For further discussion surrounding offline marketing techniques that work, click here: http://bit.ly/1GL20C2

PR Newswire’s Small Business PR Toolkit is a comprehensive resource that provides small businesses and entrepreneurs the tools to develop an affordable public relations and marketing plan that helps generate interest from potential customers, engage with key audiences and grow their businesses. The toolkit features relevant content such as informative white papers, interactive webinars and how-to articles and premium access to educational resources, as well as the opportunity to take advantage of special offers designed specifically for small businesses. To request information on how PR Newswire can help your small business, click here. You can receive updates on new Small Business PR Toolkit content by following @prnsmallbiz on Twitter.

About PR Newswire
PR Newswire (www.prnewswire.com) is the premier global provider of multimedia platforms that enable marketers, corporate communicators, sustainability officers, public affairs and investor relations officers to leverage content to engage with all their key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to-end solutions to produce, optimize and target content — from rich media to online video to multimedia — and then distribute content and measure results across traditional, digital, mobile and social channels. Combining the world’s largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire enables the world’s enterprises to engage opportunity everywhere it exists. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and the Asia-Pacific region, and is a UBM plc company.

Contact:
Amanda Eldridge
Director, Strategic Channels
201-360-6906
Amanda.eldridge@prnewswire.com

Source: PR Newswire Association LLC

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Written by asiafreshnews

April 10, 2015 at 3:21 pm

Posted in Uncategorized

Watch the Indian Premier League IPL 2015 LIVE In Over 150 Countries World Wide*

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CHENNAI, India /PRNewswire/ —

CricketGateway.com is the Official Digital Streaming Partner* of the Indian Premier League 2015

Gain Access to Rich Cricket Content Experiences, Including:

  • IPL Video Stream – LIVE, Ad-Free and Direct from Match Stadiums
  • World’s First Interactive Video Tag Card for Game Scores
  • Frame-By-Frame Video for Personalized Game Analysis
  • Extensive Analytics of Twitter Cricket Conversations

Wotwerx Holding, a TechFront enterprise and sole licensing partner of the Indian Premier League 2015* on all digital platforms globally, today announced the launch of CricketGateway.com; the Official Digital Streaming Partner* of the Indian Premier League 2015.

Available on both web and mobile, in addition to HD quality advertisement-free video feeds LIVE and direct from IPL match stadiums, subscribers can also access the World’s first ‘Interactive Video Tag Card’ – a feature allowing users to click on any part of the match score board to view video highlights for only the selected batsman, bowler, boundaries, wickets and more.

Subscribers can also avail video on-demand of completed IPL matches and access to Fan Cast frame-by-frame match video analytics, allowing users to slow the action down and analyze each match turning point in detail.

Cricket is beyond just a sport in India; it is a way of life and we want Cricket fans from across the world to be able to tune-in to the IPL – which is why CricketGateway.com, said Mr. M S Muralidharan Managing Director, TechFront.

*

CricketGateway.com does not Stream Live IPL Matches to USA, UK, Africa, Europe, Middle East and India

# An exclusive license from Novi Digital Pvt. Ltd.

About WotWerx

Wotwerx is where the Business of Sport converges, connects, engages and delivers for the Sports Fan. We are convinced that Fan Engagement and the associated use of Digital Assets and Data is the way of the future for Sport and The Fan. We have dedicated Ourselves and Our Business to its Pursuit.

About TechFront Group

Techfront pioneers end-to-end integrated technology, solutions and premium intelligence for sports bodies, sponsors and spectators to create a seamless bridge and engagement from its global delivery hub across all major continents.

FOR FURTHER INFORMATION, PLEASE CONTACT:

Logo – http://photos.prnewswire.com/prnh/20150409/739024

Source: CricketGateway.com

Written by asiafreshnews

April 10, 2015 at 12:26 pm

Posted in Uncategorized

Bookings Open NOW At amba Taipei Zhongshan for Stays from April 20, 2015

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-Plus Special Introductory Offers at the Hip Hotel in Historic Zhongshan District

TAIPEI /PRNewswire/ — amba Taipei Zhongshan is now taking reservations for stays from April 20, 2015 when the hip new hotel opens its doors in central Taipei’s historic Zhongshan district. As an introductory bonus, guests booking to stay before August 31, 2015 can enjoy special introductory rates plus a complimentary guided Zhongshan Walking Tour to discover the fascinating local neighborhood.

The new amba Taipei Zhongshan is a design-led green hotel in the heart of Taipei. Among its eco-friendly features is an urban art installation made from recycled materials at the eco-chic hotel entrance.
The new amba Taipei Zhongshan is a design-led green hotel in the heart of Taipei. Among its eco-friendly features is an urban art installation made from recycled materials at the eco-chic hotel entrance.
amba Taipei Zhongshan's cool Corner Rooms feature a minimal design and abundant natural light, offset with rustic teak furnishings, fun artworks and large windows framing views of tree-lined Zhongshan North Road.
amba Taipei Zhongshan’s cool Corner Rooms feature a minimal design and abundant natural light, offset with rustic teak furnishings, fun artworks and large windows framing views of tree-lined Zhongshan North Road.

The amba brand has been created to resonate with a new generation of savvy travelers who engage with the hotel’s key themes of creativity, culture, community, connectivity and conservation. amba Taipei Zhongshan is the second amba hotel in Taipei after amba Taipei Ximending. A third hotel, amba Taipei Songshan, and the firstamba resort, amba Kenting, are both scheduled to open in 2016.

amba Taipei Zhongshan is ideal for today’s millennial travelers who are looking for a simple, fun and relaxing retreat with an authentic connection to a fascinating Taipei neighborhood. Our superior technology, Smart WiFi and thoughtful extras enable guests to experience a productive and truly comfortable stay. They’ll also enjoy more free time to have fun and discover inspiring travel experiences through initiatives like our exclusive Zhongshan Walking Tour,” says Hubert Lee, President of Ambassador Hotels & Restaurants.

A Convenient and Cultured Neighborhood

amba Taipei Zhongshan is a stylish new address in leafy Zhongshan district, one of Taipei’s most culturally rich neighborhoods. Enabling guests to enjoy a glimpse of authentic Taipei, this historic area mixes century-old European architecture with a treasure trove of hip restaurants, boutiques and museums. Cultural gems such as SPOT-Taipei Film House and Taipei Museum of Contemporary Art (MOCA) are all within walking distance of the hotel.

amba Taipei Zhongshan is a convenient central location for exploring citywide attractions, as well as accessing nearby cities. It is just 10 minutes to Ximending in western Taipei and 20 minutes to Taipei 101/Taipei World Trade Center in the east of the city. The hotel is wellconnected via public transport, within five minutes’ walk to Taipei Metro Zhongshan Station and one metro stop from Taipei Main Station, which offers high-speed inter-city rail services. Taipei Songshan Airport is 15 minutes by car, and Taiwan International Taoyuan Airport is a 40-minute drive from the hotel.

Fresh and Digitally-Equipped Guestrooms

Guests can relax and unwind in one of amba Taipei Zhongshan’s 90 thoughtfully designed rooms, from 20 sqm (213 sq ft) Smart rooms to 31 sqm (332 sq ft) Balcony rooms. Rooms are equipped with all the essentials for a happy guest experience, including a comfortable, supportive bed, pure cotton linens, a well-lit workspace and convenient 110V universal power points. The bright, fresh and minimal design features rustic teak furnishings and a stylish eco-friendly bamboo work chair, offset with fun artworks and large windows.

Corner rooms are especially delightful, featuring windows on two sides with abundant natural light and views of tree-lined Zhongshan North Road. Spacious Balcony rooms offer floor-to-ceiling windows and an outdoor terrace, ideal for relaxing after a long day beside the flowering sakura tree.

Functionality is important at amba and each room is packed with a range of value-added amenities. A dream for tech savvy travelers, complimentary Smart WiFi is offered hotel-wide at super high-speed data transfer rates of up to 200 Mbps with a separate access point in each room for an optimal WiFi experience. The 42-inch Sony Full HD TV offers a range of international and local cable channels, along with built-in Facebook, YouTube, Skype, photo sharing, music and other entertainment connections. Guests can enjoy their favorite music in their room through awireless Bluetooth® speaker and help themselves to excellent Taiwanese tea and fresh coffee from the automatic pod coffee maker.

Black mosaic bathrooms feature a separate shower room fitted with dual Ecostat Comfort rain shower and massage showerheads as well as a spacious countertop. Additional features include Japanese-style TOTO Washlet® in Large and Balcony rooms, and a full-size bathtub in Large rooms. Calming ginger bath products are exclusively provided by the socially responsible all-natural Taiwanese brand, Two Acres. Guests will also appreciate the new-edition guangba (explore) amba flip flops, which can be taken home and form part of anamba flip flop collection. A handy self-service laundry room plus a wide array of thoughtful extras are available on a complimentary basis for all guests. These include phone chargers and HDMI cables, fitness balls, free weights and yoga mats, board games, Xbox, Apple TV and even a selfie stick.

Social Dining, Drinking and Music

Dining and socializing are a highlight of the amba experience. ACHOI on level one is a sophisticated yet relaxed restaurant serving a modern seasonal menu that champions quality ingredients, outstanding flavors and great value. The restaurant name is inspired by the Taiwanese pronunciation of the word vegetable,” adding a fun localized twist.

ACHOI’s contemporary design combines natural reclaimed woods, vintage colors and textures, and original black and white artworks. Guests can choose from creative small plates and dishes to share, accompanied by a selection of wines by the glass from the automatic wine dispenser. The open kitchen, chef table and sit-up dining counter enhance the friendly, interactive ambience, while the specialized desserts and weekend brunch cannot be missed.

Meetings and Events with a Difference

amba Taipei Zhongshan is a memorable venue for small meetings and private events. ACHOI restaurant can hostup to 80 guests (cocktail) or 50 guests (seated). Casual settings, creative bespoke menus and an energetic staff combine to make amba an ideal choice to get inspired, think creatively and speak freely.

Contemporary Eco-friendly Design

Upholding amba’s brand commitment to environmental sustainability, amba Taipei Zhongshan combines eco-friendly amenities and infrastructure with natural and reclaimed materials to create a healthy, green environment.

Bioarchitecture Formosana – designers of Taiwan’s greenest building, the award-winning Beitou Branch of Taipei Public Library – have masterfully transformed a 1970s office building into a highly efficient contemporary hotel, continuing its lifecycle. The building’s original aluminum window frames have been preserved and repurposed as an intricate urban art installation. The abstract steel screens across the street entrance and intimate lobby are both visibly impressive and represent amba’s eco-friendly focus and heritage neighborhood spirit.

Other eco-friendly design features include a large sakura tree on each terrace that shield rooms from strong sunshine and offer added privacy. Low-E glass is used throughout to maximize light while minimizing ultraviolet and infrared rays. High-performance VRV air-conditioning systems feature precise, individual-zone climate controls, while public spaces are also fitted with Haiku60 fans, the world’s first Smart Fan that automatically adjusts speed according to changing temperature conditions.

Eco-certified cleaning products, recycled keycards and a preference for electronic communications also highlightamba’s green credentials. Guests are encouraged to join in amba’s commitment to a healthy planet by consuming responsibly and reducing waste, for example they can take home their trendy amba flip flops.

A Sense of Fun

Expressing amba’s playful spirit, eye-catching graphics and artworks depicting iconic Taipei and amba experiences, such as Taiwan’s famed bubble tea, are visible throughout the hotel. A pop art mural measuring 30 meters (100 feet) x 15 meters (50 feet) is emblazoned across the southern hotel facade, and cinema-themed guestroom and hallway signage takes its inspiration from SPOT-Taipei Film House.

Fun and games in public areas include an interactive wire buzzer game in the form of a painting of Taiwan’shighest mountains, fortune telling bamboo blocks and a gumball machine dispensing fortune-quotes and surprises for guests.

Book Now Introductory Offers

Book a stay at amba Taipei Zhongshan via amba-hotels.com for guaranteed best available rates. As an introductory bonus, guests booking stays before August 31, 2015 can enjoy introductory rates for a Smart Room starting from TWD2,800 and from TWD3,100 with a made-to-order breakfast. All prices are subject to availability and 15.5% service charge and tax.

Guests who book the Discover Zhongshan Opening Package on amba-hotels.com and stay two consecutive nights or more between May 1 and August 31, 2015 will receive not only the special introductory rates but also a complimentary Zhongshan Walking Tour. The guided tour, designed exclusively for amba guests, includes interesting stories about the historic neighborhood and covers impressive local sites such as SPOT-Taipei Film House, Museum of Contemporary Art (MOCA) and Chifeng Street, ending up at Ningxia Night Market in time to tryTaipei’s famous traditional evening snacks. The tour will be available in Mandarin and English on Tuesday, Thursday, Saturday and Sunday, subject to availability and weather conditions.

In addition to the above offers, reservations made 28 days in advance will receive another 10% discount on best available introductory rates with breakfast. Stay four consecutive nights or more and receive an additional 15% discount.

To support the growing amba portfolio, a new Call Center in Taipei has been launched for individual and group bookings and enquiries.

Call Center Numbers for amba Hotels & Resorts:

Global

+886 2 2525 2828

China Toll-Free

400 120 6226

Hong Kong Toll-Free

00 800 88 2828

Taiwan Toll-Free

0800 88 2828

Group Reservations (8 rooms or more)

+886 2 2181 3211 extension 3206

For more information on the brand new amba Taipei Zhongshan and its introductory offers, please visit amba-hotels.com/en/zhongshan/offers/ .

About amba Taipei Zhongshan

amba Taipei Zhongshan is located in central Taipei on tree-lined Zhongshan Road, one of Taipei’s most culturally rich neighborhoods offering fast access across the city. The 90-room hotel features a stylish, eco-friendly design and amenities, high-tech functionality including free Smart WiFi at super high-speed data transfer rates of up to 200 Mbps hotel-wide plus lots of thoughtful extras. A local community hotspot, amba Taipei Zhongshan also features a contemporary restaurant ACHOI, designed for social dining. The hotel is an inspiring venue for creative meetings and intimate private events of up to 80 guests, supported by an experienced events team with a fun amba attitude.

About amba Hotels & Resorts

Styled to resonate with today’s savvy urban travelers, amba was created by Taiwan’s most established hotel company, Ambassador Hotels & Restaurants, to reflect a contemporary vision of travel. amba Hotels & Resorts celebrates design creativity, responsible consumption and generous service offerings, and instigate collaborations with Taiwan’s hottest architects, designers, artists, music stylists and mixologists. The team also creates unique experiences for guests by connecting intrinsically with their surrounding neighborhood. The amba collection started with amba Taipei Ximending, which was nominated by Wallpaper* as one of the best hotel openings in 2012, followed by the new amba Taipei Zhongshan. In the pipeline are amba Taipei Songshan (late 2016) and amba’s first resort, amba Kenting (2016).

amba Taipei Zhongshan (map: https://goo.gl/maps/bhtwz)

57-1 Zhongshan North Road, Section 2, Taipei 10412, Taiwan
Taipei Metro Zhongshan Station (exit 3 or exit 4 with escalators)
+886 2 2565 2828 | amba-hotels.com/en/zhongshan/ | facebook.com/ambaZhongshan

Press Contacts

zhongshan.press@amba-hotels.com

Angela Cheng
+886 2 2100 2100 extension 2288
angela.cheng@ambassador-hotels.com

Cindy Liang
+886 2 2100 2100 extension 2818
cindy.liang@ambassador-hotels.com

Photo – http://photos.prnasia.com/prnh/20150409/8521502167-a
Photo – http://photos.prnasia.com/prnh/20150409/8521502167-b

Source: amba Hotels & Resorts

Written by asiafreshnews

April 10, 2015 at 11:58 am

Posted in Uncategorized