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Archive for February 26th, 2013

Shortage of Skilled Cyber Security Professionals Causing Economic Ripple Effect across the Globe, (ISC)2 Study Finds

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2013 Global Information Security Workforce Study Finds that Hactivism, Cyber Terrorism, and State-Sponsored Acts among List of Top Security Concerns, Yet Two-Thirds of CISOs Feel Short-Staffed, Resulting in Frequent and Costly Data Breaches

HONG KONG, Feb. 25, 2013 /PRNewswire/ — (ISC)2® (“ISC-squared”), the world’s largest not-for-profit information security professional body and administrators of the CISSP®, today released the results of its sixth Global Information Security Workforce Study (GISWS) in partnership with Booz Allen Hamilton, conducted by Frost & Sullivan. The study of more than 12,000 information security professionals worldwide reveals that the global shortage of information security professionals is having a profound impact on the economy and is caused by a combination of business conditions, executives not fully understanding the need for security, and an inability to locate enough qualified information security professionals.

The report finds that hactivism (43 percent), cyber-terrorism (44 percent), and hacking (56 percent) are among the top concerns identified by respondents, yet more than half — 56 percent — feel their security organizations are short-staffed. Many organizations (15 percent) are not able to put a timeframe on their ability to recover from an attack, even though service downtime is one of the highest priorities for nearly three-quarters of respondents. The data concludes that the major shortage of skilled cyber security professionals is negatively impacting organizations and their customers, leading to more frequent and costly data breaches.

“Now, more than ever before, we’re seeing an economic ripple effect occurring across the globe as a result of the dire shortage of qualified information security professionals we’ve been experiencing in recent years,” said W. Hord Tipton, CISSP-ISSEP, CAP, CISA, executive director of (ISC)2. “Underscored by the study findings, this shortage is causing a huge drag on organizations. More and more enterprises are being breached, businesses are not able to get things done, and customer data is being compromised. Given the severity of cyber espionage, hactivism, and nation-state threats, the time is now for the public and private sectors to join forces and close this critical gap. We must focus on building a skilled and qualified security workforce that is equipped to handle today’s and tomorrow’s most sophisticated cyber threats.”

The GISWS finds that there is also a major shortage of software development professionals trained in security and that application security vulnerabilities still rank highest among security concerns — a trend identified in the 2011 GISWS. Threats from malware and mobile devices are also at the top of the list, and cloud security, Bring Your Own Device (BYOD), and social networking are all reported as major concerns in terms of newer security threats on the horizon.

Some of the other key findings from the study include:

Information security is a stable and growing profession, and careers in security are fruitful — Information security professionals are enjoying stable employment. Over 80 percent of respondents reported no change in employer or employment in the last year, and 58 percent reported receiving a raise in the last year. The number of professionals is projected to grow steady globally by more than 11 percent annually over the next five years, with 10.4 percent in Asia-Pacific (APAC). The global average annual salary for (ISC)2-certified professionals is US$101,014, which is 33 percent higher than professionals not holding an (ISC)2 certification. In APAC, the average annual salary for (ISC)2-certified professionals is US$74,990, which is 56 percent higher than non (ISC)2-certied professionals earn in the region (US$48,011).
New skills, deepening knowledge, and a wider range of technologies are needed — A multi-disciplinary approach is required to address the risks in BYOD and cloud computing. 78 percent of respondents said BYOD technology is a significant security risk, and 74 percent reported that new security skills are required to meet the BYOD challenge. 68 percent reported social media is a security concern, with content filtering being the chief security measure used.
Application vulnerabilities rank the highest among security concerns, yet most organizations are not prioritizing secure software development — Almost half of security organizations are not involved in software development, and security is not among the most important factors when considering an outsourcing provider for software development, yet 69 percent reported application vulnerabilities as their top concern.
Top security priorities vary among verticals, logically — 63 percent of banking, insurance, and finance respondents selected damage to the organizations’ reputation as a top priority. In healthcare, 59 percent chose customer privacy violations as top priority. 57 percent of construction respondents chose health and safety as a top priority, and 50 percent of telecom and media respondents chose service downtime as their top priority.
While attack remediation is anticipated to be rapid, security incident preparedness is exhibiting signs of strain — 28 percent of respondents believe their organizations can remediate from a targeted attack within a day, and 41 percent said that they could remediate the damage within one week or less. A good portion of the respondents said they don’t know how long damage remediation may take. With regard to being prepared for a security incident, twice the percentage of respondents in the 2013 survey believe their readiness has worsened in the past year, as did respondents in the 2011 survey.
Knowledge and certification of knowledge weigh heavily in job placement and advancement — Nearly 70 percent view certification as a reliable indicator of competency when hiring. Almost half of hiring companies — 46 percent — require certification. 60 percent of those surveyed plan to acquire certifications in the next 12 months, and the CISSP is still the top certification in demand.
“Security is an organization-wide responsibility, with information security professionals serving as the beacon of knowledge and security stewardship,” states Michael Suby, Stratecast VP of Research at Frost & Sullivan and author of the report. “Information security professionals are constantly on the front lines, having to adapt to an ever-changing threat and IT landscape. They are also in a strategic position to educate business leaders as to why and how security is critical to all areas of the business. As the GISWS reveals, the need for more skilled and qualified security professionals to deal with the onslaught of sophisticated cyber attacks organizations are facing on a daily basis is real and acute. If we continue to let this skills gap grow, the economy will undoubtedly suffer.”

“Booz Allen recognizes the need for highly skilled professionals to meet demands of the growing digital enterprise. It takes a combination of people, process and technology to combat the evolving threat landscape, while at the same time, embrace the opportunities that come with cloud computing, social media and BYOD,” commented William Stewart, senior vice president at Booz Allen Hamilton. “This study reinforces the incredible need for a strong cyber workforce, particularly since security professionals increasingly have a seat at the board table, influencing decisions that impact business operations.”

Likely the largest study of the information security profession ever conducted, the 2013 GISWS was conducted in the fall of 2012 through a Web-based survey. Since its first release in 2004, the study gauges the opinions of information security professionals and provides detailed insight into important trends and opportunities within the information security profession. It aims to provide a clear understanding of pay scales, skills gaps, training requirements, corporate hiring practices, security budgets, career progression, and corporate attitude toward information security that is of use to companies, hiring managers, and information security professionals. The full study can be found here:

Additional data specific to vertical-markets will be made available later this year.

About (ISC)2

About The (ISC)2® Foundation

About Booz Allen Hamilton

About Frost & Sullivan

© 2013, (ISC)2 Inc., (ISC)2, CISSP, CSSLP, ISSAP, ISSMP, ISSEP, CAP, SSCP and CBK are registered marks of (ISC)2, Inc.

Kitty Chung
(ISC)2 Asia-Pacific

Written by asiafreshnews

February 26, 2013 at 5:39 pm

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Frost & Sullivan: Europe Shifting to Digital Money and Online Sales for Micropayments

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— New features such as prepaid, online and contactless solutions will accelerate micropayment evolution

LONDON, Feb. 25, 2013 /PRNewswire/ — The micropayments market is set to grow rapidly in Europe. Overall, cash payments are decreasing in the region, and though they still remain the preferred means of payment, the emergence of micropayment solutions and products is fuelling the shift to digital money. In fact, defining a single direction for the European market, optimising fee structure and risk management, and enhancing end-user experience will surely boost the use of prepaid, online and contactless solutions for small payments.

New analysis from Frost & Sullivan on Opportunities in the Micropayments Market finds that the growth of micropayments solutions will be driven by the usage of pre-paid, contactless, and mobile payment solutions. The analysis determines that use of contactless payment cards systems in Europe is expected to increase at a compound annual growth rate (CAGR) of 28.7 per cent from 2011 to 2017. Likewise, with the massive adoption of smartphones and increasing penetration of tablets in Europe, mobile commerce will record a CAGR of 10.6 per cent between 2011 and 2018.

The shift to digital money has a substantial benefit for banks and governments alike. In Europe, the cost of handling cash is high. The European Payment Council (EPC) is working on ways to improve processes and reduce the total cost. “The process of production, transportation, protection and destruction of cash is complex and expensive, and with only 30 per cent of the produced money in circulation, governments are looking to optimise the national cost of cash,” said Frost & Sullivan ICT Global Program Director Jean-Noel Georges. “The economic crisis has also forced governments to streamline tax collection and fight against shadow markets through the use of electronic money and associated Web services.”

Moving away from cash, however, comes with many challenges attached. The preference for cash payment among the older generation of users, issues with the business model and lack of infrastructure as well as a clear marketing message have pegged back market growth in the short term.

Consumers have shown varying degrees of readiness to adopt contactless cards. Frost & Sullivan believes that education on the user and merchant sides, with a strong focus on the security features of contactless technologies, will help to popularise the usage of contactless cards, and potentially, of contactless-based mobile payments.

As of now, the future of prepaid cards and prepaid mobile solutions seems brighter. “Turning cash into electronic funds in a stored value account is currently the best approach,” noted Georges. “A flexible solution, which includes issuing a prepaid mobile payment account where customers can load the money through peer-to-peer transfers, cash deposits or bank cards and then use the prepaid value with merchants, will encourage non-cash payments.”

Lastly, cloud-based mobile payments are also expected to contribute to the expansion of the micropayments market. “Cloud-based m-payments, in principle, are an extension of the traditional online commerce market. However, we believe that as cloud-based m-payment matures, and its awareness among consumers and merchants increases, the solution will play an important role for the in-store payments and micropayments markets,” said Georges.

Creating marketing and promotional tools based on target groups and offering aggressive awards and discount programs will also spur demand for micropayments.

If you are interested in more information on this research, please send an email to Joanna Lewandowska, Corporate Communications, at ), with your full contact details.

Opportunities in the Micropayments Market (9A68-67) is part of ICT Market Insights, which includes research services such as: Cloud Computing in the European Banking Sector, ICT in European Financial Services: A CIO Perspective, ICT Market in European Banking Sector – Market Model, and European Payment Processing Platform Market. All research services included in subscriptions provide detailed market opportunities and industry trends evaluated following extensive interviews with market participants.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.

Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

— The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
— The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us: Start the discussion( )

Join Us: Join our community( )

Subscribe: Newsletter on “the next big thing”( )

Register: Gain access to visionary innovation( )

Joanna Lewandowska
Corporate Communications – Europe
P: +48-22-481-62-20
E: )

SOURCE﹛Frost & Sullivan

Written by asiafreshnews

February 26, 2013 at 5:34 pm

Posted in Uncategorized

Vantage FX Expands with New Servers to Keep Up with Binary Options Popularity

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SYDNEY /PRNewswire/ — Vantage FX has enhanced their global trading infrastructure with the addition of brand new, state-of-the-art MT4 servers to keep up with the company’s growth, greatly due to the increased popularity in the newly offered Binary Options. Based in London, these additional servers have allowed Vantage FX to have more than doubled their server capacity.
The upgrade will expand on Vantage FX’s existing Equinix server network which aims to improve trading execution times and server stability. “This will allow for an overall enhanced trading environment– both automated and discretionary. The improvement will not only benefit our European clients but will benefit our global network as a whole – balancing and easing traffic,” says Vantage FX Managing Director, Antony Goddard.
These extensions to Vantage FX come at a time with the notable growing interest in Binary Options. Even though, the growth for Binary Options since its introduction has rapidly gained momentum, Vantage FX has seen a dramatic surge in the trading of Binary Options amongst their own clients since their offering in October last year. As the first broker worldwide to provide a combined experience of both Binary Options and Forex trading on the one MetaTrader 4, Vantage FX traders have quickly seized the opportunity with Binary Option trade volumes quadrupling in the last three months of trade.
There has also been an increasing interest and curiosity amongst traders who have yet to trade in Binary Options. Staff members have noted an increase in customer support queries on Binary Options and a high attendance rating for the company’s free Binary Options webinars presented by trading expert and Futures columnist, Abe Cofnas. “The interest and curiosity is definitely there. People are excited but are being smart about it learning from the webinars and asking us questions,” said Rom Revita, Vantage FX Account Manager.
For those who would like to learn more about Binary Options feel free to contact the Vantage FX support team or download a free 30-day demo of the platform at
About Vantage FX
Vantage FX are a multi-award winning Australian financial services firm providing innovative online Forex trading capabilities to clients globally. Vantage FX continually strives to provide a client-friendly, interactive Forex experience with trading accessibilities across a variety of platforms all with the tightest spreads. Vantage FX are the first to offer combined Binary Options and Forex Trading on the one MT4 platform. Vantage FX is a Corporate Authorised Representative of Enfinium Pty Ltd (AFSL No. 322081) and regulated by Australian Securities and Investments Commission (ASIC).
For more information
Contact: Rom Revita
Phone: +61 1300 945 517
Source: Vantage FX

Written by asiafreshnews

February 26, 2013 at 3:45 pm

Posted in Uncategorized

Pioneer of Mobile Application Protection, V-Key, Hires Two Top-Tier Executives, Richard Trovato and Matt Rose

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Executives with proven and successful track records like Richard Trovato and Matt Rose will be essential to V-Key as they ready themselves for rapid growth in 2013.
SAN FRANCISCO /PRNewswire/ — V-Key Inc., pioneer and inventor of mobile application intrusion protection and intelligence today announced that Richard Trovato and Matt Rose have joined the Company as Senior Vice President Sales and Vice President of Mobile Solutions, respectively. The new appointments of Trovato and Rose are timely as V-Key makes a RSA Conference splash in San Francisco this week (February 26-March 1) and kicks off its rapid growth for 2013.
“Adding results-oriented, top-tier executives like Richard and Matt will help us meet worldwide demand for better mobile device security,” said Benjamin Mah, CEO, V-Key. “They both bring a wealth of experience and strategic vision to our leadership team. Their proven track records in this advanced mobile security market will deliver value as our company continues to execute against its goals.”
Trovato brings two decades of experience in software to V-Key. Before joining V-Key, Trovato was Vice President, Worldwide Field Operations for Fortify Software and was a major contributor to the success and growth from a start up company to application security market leader. He has lead sales teams in many startups that were later bought by big name companies such as Hewlett-Packard or went IPO.
“I feel strongly that I have joined a company that has a top-notch team, innovative technology and a worldwide marketplace in much need of its unique security solution,” said Trovato.
Rose brings 14 years of experience ensuring organizations applications are secure. He has held technical leadership roles at high-growth companies, Fortify Software, Plumtree Software and Highground Software who were all successfully acquired by industry leaders such as Hewlett-Packard, BEA and Sun Microsystems.
“Securing applications for companies has been the cornerstone of my career so when I learned how V-Key approached securing mobile apps I knew it was the place for me,” said Rose. “I am honored to become part of this amazing company.”
V-Key focuses on mobile application threat research, protection, and intelligence solutions. V-Key researches into the latest mobile threats and delivers advanced protections to meet the evolving mobile application threat landscape, powered by its patent pending V-OS secure mobile middleware and V-Guard suite of products. For more information, please visit
Robin Trovato
Source: V-Key Inc.

Written by asiafreshnews

February 26, 2013 at 3:14 pm

Posted in Uncategorized

UBM Asia Forms JV company with PT Dyandra Media International Tbk to Organise Trade Shows in Indonesia

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HONG KONG, Feb. 25, 2013 /PRNewswire/ — UBM Asia( ) announces that it has signed an agreement with PT Dyandra Media International Tbk to establish a joint venture company to organise trade shows in Indonesia.

(Photo: )

(Logo: )

Headquartered in Jakarta, PT Dyandra Media International Tbk has organised more than 500 exhibitions in Jakarta, Surabaya, Yogyakarta, Bali, Makassar, Medan and other major cities in Indonesia since it was established in 1994. Dyandra is the leading professional exhibition organiser in Indonesia. Every year, over 1,000 exhibitors, both local and international, participate in its events. Dyandra is also the first exhibition company in Indonesia that achieves ISO 9000:2008 for its management system quality.

The first initiative by this JV company will be a jewellery trade fair. This will be a complementary addition to UBM Asia’s global portfolio of fifteen jewellery events in Hong Kong, Mainland China, India, Japan, Turkey, Germany, Singapore and Taiwan, including the world’s largest jewellery fair — September Hong Kong Jewellery & Gem Fair.

Jime Essink, President & Chief Executive Officer of UBM Asia said:

“The joint venture company will see both parties bringing their strength and expertise. Dyandra with its established local knowledge and UBM’s global reach and sector knowledge will be the winning formula. We will work closely together on expanding to more sectors.”

UBM Indonesia office has been serving the growing Indonesian market through UBM Asia’s trade fairs and publications. For years, Indonesian businesses have been connecting and accessing the international market through UBM Asia’s trade fairs overseas. Major trade fairs organised by UBM Asia in Indonesia include CPhI South East Asia, InnoPack South East Asia, P-MEC South East Asia, SATTE Indonesia, Concrete Show South East Asia, Indonesia M&E Expo and Food Ingredients Asia Indonesia.

Notes to Editors

1. About UBM Asia ( )

Owned by UBM plc listed on the London Stock Exchange, UBM Asia is Asia’s leading exhibition organiser and the biggest commercial organiser in China, India and Malaysia. Established its headquarters in Hong Kong and subsidiary companies across Asia and in the US, UBM Asia has a strong global presence in 25 major cities with 29 offices and over 1,200 staff.

With a track record spanning over 30 years, UBM Asia operates in 19 market sectors with 160 dynamic face-to-face exhibitions, 70 high-level professional conferences, 28 targeted trade publications, 18 round-the-clock vertical portals and virtual event services for over 1,000,000 quality exhibitors, visitors, conference delegates, advertisers and subscribers from all over the world. We provide a one-stop diversified global service for high-value business matching, quality market news and online trading networks.

UBM Asia has extensive office networks in China, Southeast Asia and India, three of the world’s fastest growing B2B events markets. UBM China has 11 offices in the major cities in Mainland China, including Beijing, Shanghai, Guangzhou, Hangzhou, Chengdu and Shenzhen, where we organise more than 70 exhibitions and conferences. In ASEAN, UBM Asia operates from its offices in Malaysia, Thailand, Indonesia, Singapore, Vietnam and the Philippines with over 50 events in this region. UBM India teams in Mumbai, New Delhi, Bangalore and Chennai and Hyderabad organise 20 exhibitions and 60 conferences every year across the country.

2. About UBM plc (

UBM plc is a leading global business media company. We inform markets and bring the world’s buyers and sellers together at events, online, in print and provide them with the information they need to do business successfully. Our 6,500 staff in more than 30 countries are organised into specialist teams which serve commercial and professional communities, helping them to do business and their markets to work effectively and efficiently.

For more information, go to; follow us on Twitter at @UBM_plc( ) to get the latest UBM news.

For press enquiries, please contact:

Jennifer Law, Director of Corporate Marketing & Communications, UBM Asia

Tel: +852 2516 1691

Fax: +852 3749 7342



Written by asiafreshnews

February 26, 2013 at 3:11 pm

Posted in Uncategorized

IntelliVision and ObjectVideo Enter Into Global, Portfolio-Wide Patent License Agreement

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RESTON, Virginia, Feb. 25, 2013 /PRNewswire/ — ObjectVideo, Inc., announced today that IntelliVision of San Jose, CA has joined the growing number of video analytics leaders as licensees of ObjectVideo’s patent-portfolio.

(Logo: )

The agreement gives IntelliVision a global, portfolio-wide license to the full portfolio of ObjectVideo patents and ensures IntelliVision complete freedom to expand and grow its already broad portfolio of Video Intelligence and Automated Monitoring solutions for the life of the agreement.

“We are pleased to have entered into a global, portfolio-wide license agreement with IntelliVision, one of the early pioneers in the video analytics arena. They are a strong partner for OV and for the many IP Camera, encoder and VMS providers they serve,” said Raul Fernandez, chairman of ObjectVideo.

“This agreement provides certainty for our partners and customers and gives IntelliVision greater flexibility to continue to innovate and grow as an analytics leader,” said Vaidhi Nathan, CEO, IntelliVision Corp.

IntelliVision is the ninth licensee to join ObjectVideo’s patent licensing program; other licensees include Panasonic, Sony Corporation, Pelco by Schneider Electric, Bosch Security Systems, Tyco Security Products’ American Dynamics business unit and VIVOTEK. ObjectVideo holds 52 U.S. and international patents and has 40 U.S. and international patents pending.

About ObjectVideo, Inc.
ObjectVideo is a leading innovator in intelligent video software, utilized by organizations worldwide to enhance security, streamline operations and provide business intelligence. ObjectVideo’s patented technology can be effectively deployed anywhere within a video system and is available to market through leading providers as a high-value component of the surveillance solution. To stay up-to-date on ObjectVideo news, please click HERE.

About IntelliVision
IntelliVision is one of the pioneers in the video analytics with a wide variety of solutions for security, surveillance and retail markets. IntelliVision products are used with security and monitoring systems, IP Cameras, VMS and DVR systems. For more information:

media contact:
Victoria Palley
ObjectVideo, Inc.
+1 703 654 9394

Written by asiafreshnews

February 26, 2013 at 2:49 pm

Posted in Uncategorized

Frost & Sullivan Lauds Mitel for Blazing a Trail with Cloud Ready Unified Communication Software Virtualization

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 The company establishes industry lead with single software stream that enables customers to migrate UC to the cloud

MOUNTAIN VIEW, Calif., Feb. 25, 2013 /PRNewswire/ — Based on its recent analysis of the unified communications (UC) virtualization market, Frost & Sullivan has recognized Mitel with the 2013 North America Award for Product Leadership. Mitel gained recognition for its pioneering product developments in real-time communications software virtualization, a critical technology that enables customers to migrate part or all of their business communications to the cloud.

Each year, Frost & Sullivan presents this award to the company that demonstrates innovation in product features, and functionality that provides enhanced quality and higher value to customers. The award recognizes the rapid acceptance such innovation finds in the marketplace.

“While Mitel has used its first-to-market advantages optimally, it has also regularly improved its single software stream to provide the same features, quality of service, warranty, and software assurance programs, no matter how customers choose to deploy its solutions,” said Frost & Sullivan Senior Analyst, Robert Arnold. “The company has streamlined development, sales, training and support, to provide a consistent user experience across private cloud or customer-premises equipment, hosted or public cloud configurations.”

Mitel is among the select few that can address customers of nearly any type and size. Benefits, such as hardware consolidation and unified management, attract small and medium businesses unwilling to acquire the numerous hardware servers that traditional UC architectures require. Large organizations gain even greater benefits, which are enabled by streamlined operations, including faster installation and upgrade cycles, centralized provisioning, management and control, integration with VMware processor optimization, and business continuity.

More than 40 percent of the company’s UC applications sold today are configured for deployment on virtual machines. In addition, more than 4,000 Mitel virtual appliance systems are running at customer sites, and over 45 service providers worldwide have deployed or are planning to deploy Mitel cloud communication solutions using virtualized server infrastructure.

“Despite the current availability of a plethora of virtual UC server solutions, Mitel has successfully sustained its product differentiation,” noted Arnold. “The breadth and depth of its virtual UC solutions, which leverage a common software stream not yet uniformly supported by Mitel’s rivals, stand out.”

Mitel offers a well-rounded cloud ready portfolio of virtual UC server solutions. The company’s virtual MCD (vMCD) virtual call control server, developed in partnership with VMware, earned Mitel its first-mover status in the deployment of call control solutions leveraging hypervisor technology. The portfolio also includes its multi-instance communications director (MiCD), a consolidation of independent call servers on an optimized hypervisor layer, and the virtual Mitel applications suite (vMAS), which supports a full suite of UC applications running on a single virtual machine, created waves in the market. Top competitors have followed Mitel’s lead by introducing virtual UC server solutions of their own, in effect validating Mitel’s technology.

Mitel’s numerous virtualized applications, including call control, instant messaging, and conferencing, have the ability to co-reside with third-party applications and fully integrate with VMware vSphere and vCenter components. The company’s products allow for hybrid deployments, with a blend of premises and cloud-based applications from outsourced, cloud-based services using Mitel virtual infrastructure. This flexibility has made Mitel popular among customers looking to implement next-generation communications solutions.

Mitel’s well-established sales and services programs also help customers migrate their existing platforms and software licenses to next-generation virtual solutions.

About Mitel

Mitel® (Nasdaq: MITL; TSX: MNW) is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice. Through a single cloud-ready software stream, Mitel’s Freedom architecture provides customers in over 100 countries the flexibility and simplicity needed to support today’s dynamic work environment. For more information visit

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.

Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Propositionprovides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us: Start the discussion

Join Us: Join our community

Subscribe: Newsletter on “the next big thing”

Register: Gain access to visionary innovation


Mireya Espinoza
P: +
F: +1.210.348.1003

Written by asiafreshnews

February 26, 2013 at 2:19 pm

Posted in Uncategorized

New Acision Research Reveals UK Smartphone Owners Are ‘Eclectic Communicators’ with 76% Using a Mix of Messaging Services Today

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BARCELONA, Spain/PRNewswire/ —
IM is the preferred service for many, with SMS the assured service for all, with multiple service usage a common practise
SMS is a necessity service, with 76% stating their dependency on it
78% are interested in an operator service such as ‘joyn™’, which can eliminate messaging fragmentation
Acision encourages operators to act fast with unique service offering in the evolving market to ensure relevance
Over the past few years we have seen consumers behaviours, expectations and overall perceptions of messaging evolve, with mobile users now looking for a richer messaging experience to communicate and connect. This evolution has been backed up by results of Acision’s latest mobile messaging research, which clearly demonstrates that consumers are opting to use an ever-increasing range of services to communicate. Launched today, the global messaging leader reveals that 80% of UK Smartphone owners are now using Over-the-Top (OTT) or Instant Messaging (IM) services, with 76% of these using both SMS and OTT/IM messaging services together. This indicates a nation of ‘eclectic communicators’ with 76% of Smartphone owners using multiple messaging services simultaneously each day, and 40% using them all the time.
The second edition of Acision’s annual research, which analyses messaging behaviours and requirements of Smartphone users in the UK, also confirmed that text messaging is still the superior messaging service, with 96% using SMS today. In fact, dependence on SMS is extremely high, with 76% stating they cannot do without SMS, and 41% stating they would be lost without it. However, while SMS is clearly needed for the majority of mobile users, IM/OTT apps are gaining ground, generating 61% of messaging traffic across the numerous apps. With over half of survey respondents stating they don’t mind using multiple messaging services as they represent communities they have signed up for, 60% also claimed they cannot do without OTT/IM messaging.
So, why are Smartphone owners using multiple messaging apps and what more can be done to ensure consumers remain loyal to one service? Acision’s research shows that consumers set a combination of requirements across cost, rich features and service quality; with the added assurance for all that they can reach anyone at any time. Today, no single service on the market can provide this, so using SMS with OTT/IM services simultaneously is the best way to cover all bases.
With the proven high dependency on SMS as the only universal service that will work instantly across all phones at any time, the respondents claimed reliability (36%) and reach (34%) as key service qualities which made it their preferred reason to use it. However, reasons to use OTT/IM included speed (53%) and cost 47%. Furthermore, over one third enjoy the rich features associated with IM, including ‘sent/received’ notifications (39%), seeing a reply being written (34%) and sharing rich content, such as videos and pictures (29%).
JF Sullivan, Chief Marketing Officer at Acision, commented: “We are seeing a trend where today’s consumers are messaging more over a number of different platforms and via multiple devices. This proves consumers want something ‘extra’ – a combination of universal reach, uncompromised reliability and enriched features – which can only be fulfilled today by using multiple services concurrently. This so-called “schizophrenic” messaging, shows consumer’s hop from one service to another, depending on shifting trends and usage of contacts, instigating a fragmented market. While text has been king for over 20 years, the difference between service usage is beginning to even out. However, while the market is moving rapidly, there is a huge untapped opportunity for operators to launch one consolidated messaging platform which combines all consumer requirements and can take the messaging land grab.”
Since the launch of the GSMA’s consumer brand for its family of Rich Communications Suite standards (RCS-e, RCS5), ‘joyn™’, significant steps have been made by industry players to formally bring a more robust messaging service to market which addresses all these areas. While this is rapidly gaining the attention and investment of operators worldwide, only 6% of users polled in the UK had ever heard of the ‘joyn™’ initiative. However, when described the service, 78% said they would try ‘joyn™’ with the right pricing, with only 5% saying they would not use it at all.
To understand the opportunity for operators to offer richer features as part of their rich messaging or RCS, ‘joyn™’ service, Acision asked the attractiveness of the following features. When introduced to a service which can reach anyone on any application, 64% stated that they would find it attractive. 62% also stated a service where they received the message on all their smart devices, so followed them as they moved from one device to another, would also be valuable. SMS fall back, which guarantees immediate delivery of a message via SMS when other applications are not available due to the broadband connection was also deemed as very attractive by 59%. Additionally, consumers stated that a service which reaches everyone from a single application (58%), as well as provided a single conversation trail (52%) from all apps in a single view would be an attractive service if it was available. “The requirement for SMS fall back demonstrates that users want to continue interaction when offline or to reach users that are not part of their communities. For this, the unique capability is SMS and MMS interworking which can only be offered by mobile operators and can be a silver bullet their service offering,” stated Sullivan.
Because the vast majority of UK mobile subscribers are still reliant on SMS, Acision also questioned interest in rich messaging features, which enhance the traditional SMS experience and brings it more in line with the OTT user experience. Highly appealing features included SMS notifications (59%), the ability to black- or white list contacts (58%), to see a contacts presence (43%), and SMS forwarding (39%). This shows a clear opportunity to improve the SMS user experience and bring rich features to non IM users, especially feature phone owners.
“Operators have the power to enhance and enrich traditional messaging and improve perception of speed by introducing notifications and presence, making content sharing more attractive by interworking with MMS, as well as providing more contact control with black and white listing. This combined with fast-tracking RCS based services, means operators can create a new ecosystem where all users, whether on feature phone or Smartphone, get a rich, ubiquitous experience breaking the fragmentation barrier and enabling monetisation of services with new commercial models. The positive response to joyn™ and enriched features, is a good gauge that Smartphone users want a single service at the right cost, which provides reach, reliability, and richness. If operators act now, they can carve out a niche service experience which improves user satisfaction and stickiness while leading the IP messaging revolution,” concluded Sullivan.
Notes to editors
Acision Research
Conducted by Vanson Bourne in January 2013, the research is Acision’s second comprehensive study on the mobile messaging landscape. It is based on interviews with 1000 Smartphone devices in the UK.
Acision Broadband Messaging Service Centre (BMSC):
Acision’s Broadband Messaging Service Centre (BMSC) is a consolidated messaging platform, which combines current messaging capabilities with future technology, to provide a fully transparent communications service through a clever upgrade path. Working across all networks from 2G to LTE, Acision BMSC provides the full set of messaging services, including SMS, MMS, voicemail and the GSMA’s Rich Communication Suite (RCS) of services such as instant messaging, group chat, file transfer and video sharing.
As a unique value add to operators, Acision BMSC goes beyond RCS standards by enabling a consistent user experience across all messaging services:
3rd parties and enterprises benefit from richer messaging services using RCS capabilities as enhancements to the popular SMS / MMS services we know today.
Value added personalized services (auto-reply, copy forward, parental control) applied across SMS, MMS and RCS.
Seamless interworking across mobile and internet messaging communities and social networks.
For more information on Acision BMSC click here.
About Vanson Bourne
Vanson Bourne, a specialist research-led consultancy, carries out user research within a technology context. The company interviews senior decision makers from a variety of functions, across a whole range of industries, in organisations from the smallest to the largest, in markets around the globe. Vanson Bourne’s clients range from start-ups to well-known companies that need expert guidance, delivering robust and credible research-based analysis.
About Acision
As the global leader in mobile messaging, Acision connects the world by powering relevant, seamless messaging services, which enrich the mobile communications experience and create new opportunities for carriers and enterprises across the world. For more information, visit Acision at
Source: Acision

Written by asiafreshnews

February 26, 2013 at 2:18 pm

Posted in Uncategorized

Carrier iQ Reinvents Customer Care with iQ Care(TM)

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– Leading Mobile Intelligence Provider Brings Proven Device-Centric Big Data Customer Care Solution to the Global Telecommunications Market

MOUNTAIN VIEW, Calif., Feb. 25, 2013 /PRNewswire/ — Carrier iQ, a pioneer in mobile intelligence, today announced the worldwide availability of its iQ Care™ device-side care solution designed to reduce customer care costs, increase subscriber satisfaction, and reduce churn.

With the market for connected mobile devices accelerating, and smartphones and tablets continuing their market penetration, support costs are sharply increasing, fueled by a combination of factors, including uncertified applications, new interfaces, complexity of devices, fragmentation of operating systems, and the frequency of updates.

Mobile operators typically have access to a wealth of data from their networks and some user-generated information, but they have little insight on what is happening on the device itself.  Only device-sourced metrics can give operators a true representation of the performance of a device to help resolve device support issues and improve the consumer experience.

“To truly create a differentiated experience across the customer lifecycle, mobile operators have to see the world from the customer’s view – the mobile device,” said Sheryl Kingstone, Yankee Group Research Director.  “Operators are constantly striving to increase service quality and customer satisfaction to improve the overall customer experience.  There is a great need to focus on improved care, particularly from the consumer’s perspective.”

iQ Care™ is a customer care solution aimed at reducing the duration of customer support calls, decreasing the number of no-fault-found device returns, and improving the consumer experience.  Built upon Carrier iQ’s unique, big data Mobile Service Intelligence Platform™ (MSIP), iQ Care™ utilizesiQ Agent™ on-device software to analyze relevant user experience metrics from the device.  With explicit permission from the end user, and without tangible impact on battery drain rates, data plan usage or user experience, iQ Agent™ gathers system information on the performance and usage of the device and delivers this information to the MSIP.  Device-sourced information and actionable insights are presented to the care agents, enabling them to diagnose and resolve the consumer’s problem quickly and efficiently.

“iQ Care is a proven solution with the most recent deployment now handling eight million simultaneously reporting devices.  We are charting a path forward for operators, device manufacturers and other service providers to leverage device-side insights, first for reactive care, then for proactive care and, ultimately, for self-care.  This approach delivers a quick and substantial ROI while dramatically improving customer experience.  iQ Care is another step in our vision to become the provider of choice for mobile intelligence to the smartphone industry and to the roaring growth of mobile-connected devices,” said Larry Lenhart, CEO of Carrier iQ.

iQ Care™ provides mobile operators and mobile device manufacturers with:

  • Reduced handling time on support calls
  • Higher first call resolution (FCR) scores
  • Ability to dramatically reduce unnecessary device returns (no-fault-found returns)
  • Robust privacy features that can be seamlessly customized to comply with customer privacy policies and applicable legislations
  • Actionable big data analytics about the device, its operation, and actual consumer experience
  • Ability to measure a device by comparing its performance to millions of other devices

iQ Care™ will be showcased at Mobile World Congress™ in Barcelona, Spain, February 25- 28 at the Carrier iQ booth (5H34, Hall 5), as well as at Carrier iQ  partner booths.

About iQ Care™

iQ Care™ is a suite of analytics and applications that use iQ Agent™ along with Carrier iQ’s Mobile Service Intelligence Platform™ (MSIP) to deliver individual user-experience knowledge to customer care agents and mobile device manufacturers.  Scaling up to 50 million reporting devices per installation, iQ Care™ is delivered as SaaS, allowing rapid deployment with minimal integration requirements.

About Carrier iQ

Carrier iQ was founded in 2005 to improve the quality and reliability of mobile networks and devices by delivering diagnostic and analytic information to improve the consumer experience.  Delivered on more than 180 million devices, Carrier iQ provides business-critical analytics on devices to customers worldwide.  Carrier iQ is headquartered in Mountain View, California, with offices in London and Malaysia. Visit Carrier iQ at

© Carrier iQ 2013

Written by asiafreshnews

February 26, 2013 at 12:48 pm

Posted in Uncategorized

Sony Announces Global Availability of Xperia(TM) Tablet Z – The World’s Slimmest and Lightest Tablet

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BARCELONA, Spain/PRNewswire/ —
Xperia Tablet Z is latest addition to premium family of products
Acclaimed flagship smartphone Xperia Z out now worldwide
At Mobile World Congress, Sony Mobile Communications (“Sony Mobile”) today announced that Xperia Tablet Z – the slimmest* and lightest** 10.1″ water resistant tablet available – will launch globally in Q2 calendar 2013. Additionally, Sony’s flagship smartphone, Xperia Z will roll out in stores worldwide from today.
(Photo: )

Since it was announced in January, Xperia Z has won 13 awards and received the widest ranging of any Sony smartphone to date with 140 sales channels in 60 markets across the globe. Both products combine premium specifications with the best of Sony technology, entertainment, design and connectivity.
Premium Tablet Design
Xperia Tablet Z is the most premium, high performance 10.1″ Android tablet available. Built from quality materials and featuring the same stunning OmniBalance design as its smartphone sibling, Xperia Tablet Z is also incredibly slim and lightweight at 6.9mm and 495g. Available in black or white and in LTE and WiFi versions, it is the first tablet to run on Qualcomm® Snapdragon™ S4 Pro asynchronous quad core processor and has the highest levels of water resistance (IP55 & IP57) ever delivered in a tablet, making it immune to accidental spills and splashes.***
“Xperia Tablet Z sets new standards in entertainment by matching premium specifications and Sony technology with cross-device connectivity and a consistent user-experience,” said Kaz Tajima, Corporate Vice President, Head of UX Creative Design and Planning, at Sony Mobile Communications. “Xperia Tablet Z reinforces our intention to be a leading player in the premium Android device market, by building on the principles established by Xperia Z and perfectly optimising them for the tablet form factor.”
Integrated Sony Technology
Xperia Tablet Z includes the very best of Sony technology. With a 10.1″ HD WUXGA Display, powered by Mobile BRAVIA Engine 2, it delivers enhanced colour reproduction for a brilliant TV-like viewing experience. It also draws upon Sony’s camera expertise with an 8MP rear camera featuring “Exmor R for mobile” as well as a 2MP HD front-facing camera for capturing the best images in any condition. Sony’s S-Force Front Surround 3D, guarantees soul-shaking audio performance alongside Sony’s Clear Audio+ mode and the innovative use of two in-built speakers with four ‘speaker halls’ on the left and right corners delivers amazing sound no matter how it is held. Xperia Tablet Z also includes Battery STAMINA mode, Sony’s unique battery management technology that can significantly improve standby time. The WiFi variant also offers up to 64GB of storage with an optional mircoSD card.
Seamless One-touch Connectivity
Xperia Tablet Z includes more connectivity options than any other tablet. It also includes Sony’s One-Touch functions that let users transfer content seamlessly from HD tablet to TV, tablet to speaker or phone to tablet just by touching them together. One-touch functions are a key component of Sony’s device range this year and no other consumer electronics company is bringing as many NFC-enabled products to market. The tablet’s Universal IR Remote allows users to control the TV and other Sony devices – as well as products from other manufacturers – directly from the tablet placing the device at the heart of the home. TV SideView is a new application that gives users an entirely new way to interact with the TV.****
Sony’s media applications
Sony’s signature media applications – “WALKMAN”, Movies and Album – allow users to enjoy, control and view content regardless of their device. The Sony Entertainment Network can also be accessed from these applications and includes Music Unlimited with more than 18 million songs and Facebook social integration as well as Video Unlimited with access to over 100,000 movies and TV series.*****
Xperia Tablet Z Accessories
Xperia Tablet Z will launch with a number of accessories including a charging cradle, an LCD Screen Protector and Leather Carrying Cover that comes in Black, White or Red. These will be available from Sony stores or registered retailers.
Xperia Tablet Z will launch on Android 4.1 (Jelly Bean) and is upgradable to 4.2 after launch for the latest Android user experience.
Key features for Xperia Tablet Z
10.1″ HD 1920x1200p WUXGA Display with Mobile BRAVIA Engine 2
S-Force Front Surround 3D
The world’s slimmest* design at 6.9 mm and lightest** at 495g for 10.1″ water resistant tablet
Dust and water resistant (IP55 & IP57) with a durable glass front display
Snapdragon S4 Pro processor with 1.5GHz asynchronous quad CPUs and 2GB RAM
One-touch connectivity with Near Field Communication (NFC)
A unique OmniBalance design with subtly rounded edges and smooth reflective surfaces
8 MP rear camera featuring “Exmor R for mobile” and Superior Auto plus 2MP HD front camera
Battery STAMINA mode further improves the standby time.
* Verified in 10″ tablet class at time of announcement.
** Verified in 10″ tablet class with water resistance at the time of announcement.
*** In compliance with IP55 and IP57, Xperia Z is protected against the ingress of dust and is water resistant. Provided that all ports and covers are firmly closed, the phone is (i) protected against low pressure jets of water from all practicable directions in compliance with IP55; and/or (ii) can be kept under 1 meter of freshwater for up to 30 minutes in compliance with IP57.
**** TV SideView – can be downloaded from Google Play – service depends on country availability
***** Sony Entertainment Network services are subject to availability by region, please see for more details.
About Sony Mobile Communications
Sony Mobile Communications is a subsidiary of Tokyo-based Sony Corporation, a leading global innovator of audio, video, game, communications, key device and information technology products for both the consumer and professional markets. With its music, pictures, computer entertainment and online businesses, Sony is uniquely positioned to be the leading electronics and entertainment company in the world. Through its Xperia™ smartphone portfolio, Sony Mobile Communications delivers the best of Sony technology, premium content and services, and easy connectivity to Sony’s world of networked entertainment experiences. For more information:
1) Facts and features may vary depending on local variant. 2) Operational times are affected by network preferences, type of SIM card, connected accessories and various activities e.g. playing games. Kit contents and colour options may differ from market to market. The full range of accessories may not be available in every market. 3) Icons displayed are for illustrative purposes only. The homescreen may appear different in your product. Some features may not be available in your country or area.
Sony, make.believe, WALKMAN, WALKMAN W logo, Sony Entertainment Network, PlayMemories Online, Exmor RS, Clear phase, BRAVIA, and xLoud are trademarks or registered trademarks of Sony Corporation. Xperia, Xperia Z, Xperia ZL PlayNow, SensMe, and TrackID are trademarks or registered trademarks of Sony Mobile Communications AB. PlayStation is a trademark or registered trademark of Sony Computer Entertainment. Media Go is a trademark of Sony Electronics. Android, Google Play, Google Chrome, Google Voice, Latitude, YouTube, Google Maps and Google Mail are trademarks of Google Inc. Snapdragon is a trademark of Qualcomm Incorporated. Twitter is a trademark or registered trademark of Twitter, Inc. Facebook is a trademark or registered trademark of Facebook, Inc. Microsoft ActiveSync is a trademark or registered trademark of Microsoft, Inc. Bluetooth is a trademark or registered trademark, and any use of such mark is under license by Sony Mobile. Neoreader is a trademark or registered trademark of NeoMedia Technologies Inc. microSD is a trademark or registered trademark of SanDisk Corporation. eCompass is a trademark or registered trademark of Genoptix, Inc. Wi-Fi is a registered trademark of the Wi-Fi Alliance. DLNA Certified is a trademark or registered trademark of the Digital Living Network Alliance. SyncML is a trademark or registered trademark of the Open Mobile Alliance. Skype is a trademark or registered trademark of Skype, Ltd. LTE is a trademark or a registered trademark of ETSI. Other product and company names mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved. All terms are subject to change without prior notice.
Additional information regarding trademarks may be located on our website at:
For more information, images and videos please visit:
Sony Mobile Communications, Global Communications & PR department
General Press: +44-208-762-5858

Source: Sony Mobile Communications

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February 26, 2013 at 12:14 pm

Posted in Uncategorized