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Archive for January 19th, 2012

Debra Maxwell Appointed as International Director for the UK’s National Outsourcing Association

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LONDON, Jan. 18, 2012 /PRNewswire-Asia/ — Debra Maxwell, arvato’s Global BPO Director, has been elected as the International Director for the National Outsourcing Association (NOA), the UK’s only outsourcing trade association. In her role, Debra will lead the international direction of the NOA by promoting best practice, service excellence and innovation internationally, and fostering a greater understanding of offshoring.

Martyn Hart, chairman of the NOA commented: “Debra’s extensive international expertise and experience will really help promote the interests of the NOA internationally including with other trade bodies, interest groups and embassies.”

“It’s a real honour to be appointed to the NOA board and I’m excited about helping to position the UK as a key hub in international outsourcing,” explained Debra Maxwell, Global BPO Director, arvato and NOA Board Member, International. “Much of the innovation and best practice in international outsourcing is led from the UK, so we should be at forefront of the debate. I’m also looking forward to helping companies navigate the complexity and cultural challenges to realise the benefits that international outsourcing can bring.”

With extensive experience in leading global client relationships, Debra heads arvato’s $200m global BPO partnership with Microsoft which sees arvato process 90% of Microsoft’s global revenues in an innovative managed service model arrangement. She led the arvato team that completed one of the most complex outsourcing transitions within Microsoft Operations, delivering 12 successful transitions in 12 months. The ‘contract-to-invoice’ relationship is designed to deliver overall operational effectiveness, increased quality, and enhanced customer and partner experience, as well as a reduction in global operating costs of more than 20%.

Debra has teams based in a diverse range of locations all over the globe including Reno (Nevada), Fargo (North Dakota), Monterrey (Mexico), Dublin (Ireland), Singapore (Singapore) and Manila (Philippines).

She is the Country Manager for arvato’s rapidly expanding Philippines operation. Based in Manila, the location provides a full range of BPO and contact centre services to a number of international companies keen to capitalise on the availability of a low cost, high quality solution delivered with a strong cultural affinity.

About arvato UK & Ireland

arvato is a trusted global business outsourcing partner to the private and public sectors in the UK. With more than 50 years of experience in outsourcing, arvato combines expertise in business process outsourcing (BPO), finance services, contact centres, loyalty and customer retention, supply chain solutions, and public sector and citizen services to deliver innovative, individual solutions. arvato has long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients. It is a subsidiary of arvato AG, an internationally networked outsourcing provider with over 60,000 people employed in over 270 subsidiaries across 35 countries worldwide. arvato has annual revenues of approximately EUR5bn contributing nearly a third of the Bertelsmann group annual revenues of over EUR15bn. http://www.arvato.co.uk .

For more information contact Citypress at arvatopr@citypress.co.uk

SOURCE﹛arvato UK & Ireland

Written by asiafreshnews

January 19, 2012 at 5:29 pm

Posted in Uncategorized

FC2 Video Launch in Indonesia

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LAS VEGAS, Jan. 19, 2012 /PRNewswire-Asia/ — FC2 announces today that it has released its most popular service, FC2 Video (http://video.fc2.com), in the Indonesian market. The recently available Indonesian version of FC2 Video allows users to watch and share videos with other users, on various mobile devices as well.

(Logo: http://www.prnasia.com/sa/2009/12/03/20091203591671.jpg )

What is FC2 Video?

FC2 Video has been gaining popularity worldwide since its release. Like other FC2 services, FC2 Video supports language display in English, Japanese, Traditional and Simplified Chinese, Korean, French, Spanish, German, Russian and now Indonesian.

Merits of FC2 Video

— Users can watch videos from around the world from the comfort of their own homes.
— Has an upload limit of 500MB, allowing very long videos.
— Displays on Smartphones.
— Available in the Android Market. Users can download the FC2 Video App from the FC2 Apps website (http://apps.fc2.com).
— Privacy setting control. Users are able to set permission for certain groups of users to watch the videos.
— Favorites feature. When a favorited user uploads a video, subscribers will be informed. No videos will be missed.
— Interactive feature. Leave comments and communicate with other users while enjoying videos.

Future Plans

FC2 intends to introduce “Paying Memberships”, “Affiliate Programs” and other great feautres.

In addition, FC2 is currently taking requests from Advertisers. Interested parties may visit the link below for more details related to advertising to English users:
http://staffen.blog124.fc2.com/blog-entry-128.html

FC2 will continue to strive to create a comfortable environment for users and do their best to meet users’ needs.

About FC2, Inc.:

FC2, Inc. is a web service company that primarily provides services in Japan. Headquarters are located in Nevada, USA. Established since 1999, it has a non-stop work ethic to provide and improve services to users. FC2 Video is widely used and very popular in Japan.

Contact:

Takuma Kishi
Tel: +1-310-414-9626
Email: global@fc2.us

SOURCE﹛FC2, Inc.

Written by asiafreshnews

January 19, 2012 at 3:47 pm

Posted in Uncategorized