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Archive for November 14th, 2011

RS Components is Highly Commended at the Australian Service Excellence Awards

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Commitment to service excellence earns RS Components accolade from Customer Service Institute of Australia

SYDNEY, Nov. 10, 2011 /PRNewswire-Asia/ — RS Components (RS), the trading brand of Electrocomponents plc (LSE:ECM), the world’s leading high service distributor of electronics and maintenance products, has been named the &Highly Commended New South Wales (NSW) Medium Business’ at the 2011 Australian Service Excellence Awards organised by the Customer Service Institute of Australia.

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The award is part of the 10th annual Australian Service Excellence Awards, which recognises excellence, best practice and innovation in customer service within Australia. Participating companies are judged based on stringent criteria, such as innovation and improvement, philosophy, management and leadership.

Over 700 guests graced the annual event, which was held at the Sydney Convention and Exhibition Centre. The winners were chosen from Australia’s top and most successful customer service organisations. RS Components joined a host of other award recipients, including Telstra, Hewlett-Packard, American Express and Virgin Australian, who were all honoured at the presentation ceremony on 26 October 2011.

“We are extremely honoured to receive this award,” said Rita Pezzinga, Customer Service Manager (Australia and New Zealand), RS Components. “Customer service excellence is at the heart of our business, and we are committed to providing consistent and high-value service to our customers. I’d like to thank the entire Australian team for all their hard work that has earned us this commendation.”

About RS Components

RS Components and Allied Electronics are the trading brands of Electrocomponents plc, the world’s leading high service distributor of electronics and maintenance products. Through operations in 32 countries and 17 warehouses, the Group serves 1.6 million customers worldwide and distributes 550,000 products ranging from semiconductors and optoelectronics to power tools and protective clothing. The product and service portfolio supports the entire product lifecycle from R&D through pre-production to maintenance and repair. The Group ships more than 46,000 parcels on the same day the orders are received.

Electrocomponents is listed on the London Stock Exchange and in the last financial year to 31 March 2011 had revenues of GBP1.18bn.

For more information, please visit the website at


RS Components
Tan Soo Chun
PR Manager — Asia Pacific
Tel: +65 6391 5745

Further information is available via these links:

RS Components on Linkedin

Electrocomponents plc

RS Components

SOURCE: RS Components

Written by asiafreshnews

November 14, 2011 at 3:00 pm

Posted in Uncategorized

Indonesia’s Visually Impaired to Benefit from Wincor Nixdorf’s “Talking ATMs”

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Standard Chartered Bank the first to introduce the systems in the archipelago

JAKARTA, Indonesia, Nov. 10, 2011 /PRNewswire-Asia/ — Standard Chartered Bank (SCB) Indonesia launched a new audio-based ATM for the visually impaired in Jakarta last week, the first of its kind in Southeast Asia using ATM technology from Wincor Nixdorf, a global provider of innovative IT solutions and services to retail banks and retailers.

Named the “Talking ATM”, the audio navigation system guides customers through the procedures of how to perform basic transactions after a debit or ATM card is inserted into Wincor Nixdorf’s self-service systems which could be found at various locations in Indonesia. The service is to coincide with the bank’s corporate social responsibility programme, known as ‘Seeing is Believing’, which in the past has funded free cataract surgery and eyeglass distribution across the country.

Once a customer inserts an audio headset into the Wincor Nixdorf system, the talking ATM is triggered and audio instructions, such as which buttons to press on the pin paid, are relayed. An option to hide the screen during transactions is given as an added layer of security for the visually impaired.

SCB wants to widen its customer service to make it as inclusive as possible to a wide variety of stakeholders in the archipelago. The initial services on offer at the ATM are cash withdrawals, check balance enquiries and the ability to change PIN numbers. The talking ATM service is available 24 hours daily.

“This was a great opportunity for Wincor Nixdorf and SCB to work together using ATM touch points to support the visually impaired with day-to-day banking transactions that many of us take for granted,” said Nugraha Santosa, Managing Director, Wincor Nixdorf Indonesia.

About Wincor Nixdorf

Wincor Nixdorf is one of the world’s leading providers of innovative IT solutions and services to retail banks and retailers. The company is headquartered in Paderborn, Germany, and is publicly traded on the Frankfurt Securities & Stock Exchange. The company has a global presence in more than 100 countries. For more information, please visit:

Media Contact:

Matthew Kovac

SOURCE: Wincor Nixdorf

Written by asiafreshnews

November 14, 2011 at 2:17 pm

Posted in Uncategorized

World Match Racing Tour Announces New Tour Invite Policy for 2012 Season

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LONDON, Nov. 9, 2011 /PRNewswire-Asia/ — The World Match Racing Tour today has announced a new Tour Invite Policy for the 2012 season, which is designed to ensure the world’s leading professional sailing series continues to attract the best sailors and teams to its World Championship events.

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The terms of the new Tour Invite Policy are geared to deliver reciprocal value to both the World Match Racing Tour (WMRT) and its pool of nine Tour Card Holders. Successful applicants will be guaranteed invites to five individual stages prior to the final event of the season and also have the option to secure a Card for up to three years. These changes, coupled with the decision to replace the previous blind bid system with a flat fee, are designed to give teams more certainty when planning their annual racing calendars and also added appeal to current and prospective commercial partners.

To help Card Holders demonstrate the level of return on investment each season to their sponsors, each Card Holder is also presented with their own team valuation report created by the Tour’s independent valuation agency. Based on the level of exposure that teams receive across the Tour’s multimedia platform, the individual reports provide not only a team valuation figure, but also a valuation breakdown for each of their sponsors. In 2010, the average team value for the Tour’s nine Tour Card Holders across the season was over US$770,000.

The Tour is currently building towards the final event, the Monsoon Cup, where the 2011 ISAF Match Racing World Champion will be crowned. Next season, all teams competing on the Tour will have an added incentive to reach the season finale, where the US$500,000 bonus prize pool will be awarded across a more even spread from first to ninth place with the ISAF Match Racing World Champion pocketing US$75,000.

A key part of the Tour’s blueprint is for the series to provide its event promoters with access to a consistent pool of the world’s top match racers to ensure high quality racing at their events. The new Tour Invite Policy will therefore adopt a selection model that reflects a combination of performance and marketability. For 2012, the nine Tour Cards will be allocated on three key selection criteria: performance in previous year; rankings; and, an analysis of the team’s ability to add value and consistency to the Tour as a Championship, sports property, media vehicle and as a business.

Jim O’Toole, CEO of the World Match Racing Tour, commented: “Our Tour Card Holders are our single biggest asset — throughout the season, they are the headline acts that attract live spectators and TV viewers around the world to watch our Championship events. The new Invite Policy is designed not only to safeguard that asset, but also reward our Card Holders for their performances on the water and professionalism off it.

“Sailing teams are operating in an increasingly competitive market and we believe the new policy terms reaffirm the Tour’s position as an attractive and viable professional sailing series that not only offers World Championship status, but also significant financial reward.”

The Tour requires all applications and confirmation of preferred event options to be submitted by 31 December 2011. Tour Cards for the 2012 season will be allocated on 13 January 2012.

For more information, please contact:

Audrey Lakai
Communications Department
World Match Racing Tour

SOURCE: World Match Racing Tour

Written by asiafreshnews

November 14, 2011 at 12:12 pm

Posted in Uncategorized

Goodman Announces Q1 Operational Update and Reaffirms Earnings Guidance for FY2012

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SYDNEY, Nov. 10, 2011 /PRNewswire-Asia/ — Goodman Group (Goodman or Group) has today announced an operational update for the quarter ended 30 September 2011 and reaffirms its earnings guidance for the 2012 financial year.

Key operational highlights:

— Leased 0.4 million sqm for the quarter across the Group and managed funds, representing A$42.9 million of annual rental income
— Occupancy maintained at 96% across the Group and managed funds, achieving an overall weighted average lease expiry of 5.0 years
— Development work in progress at A$2.0 billion across 47 projects, with a forecast yield on cost of 8.9%
— A$350 million of new development commitments secured, and A$226 million of completions
— 89% of new developments pre-committed and 55% pre-sold (Note1)
— External assets under management (AUM) increased to A$15.4 billion (2% increase on a constant currency basis from June 2011)
— Goodman European Logistics Fund (GELF) launched a euro400 million underwritten rights issue and an euro800 million debt package
— Continued focus on capital management initiatives at a Group and Fund level, including asset recycling and extending debt facilities
— Maintained liquidity at A$1.1 billion sufficient to repay all outstanding maturities to FY2015

Goodman Group Chief Executive Officer, Mr Greg Goodman said: “We have delivered a solid operating performance in the first quarter of FY2012, with good contributions made by all parts of our business. Leasing activity across the Group and managed funds has remained robust, which is reflected in our high occupancy levels of 96% and retention rates.”

Goodman’s development business continues to experience significant customer demand across a number of industry sectors including third party logistics, retail, e-commerce and automotive, which has driven the growth of the current development work book to more than A$2 billion.

“Our development activities in Europe and China have been particularly strong. We have more than 345,000 sqm of projects currently underway in Greater China, with the strategic procurement of land sites growing our land bank to in excess of 2 million sqm and positioning the Group to capitalise on the shortage of prime logistics space. In Europe, the continued strong customer demand is providing us with a number of quality pre-committed opportunities and we have secured an additional 291,000 sqm of new projects across Europe to date in FY2012. Consequently, we have good visibility into our development earnings not only in FY2012, but continuing into FY2013.” Mr Goodman said.

During the quarter, Goodman continued to focus on maintaining a sound financial position at a Group level and across its managed fund platform. A$290 million of assets were recycled, providing capital to redeploy within the business and enhance the quality of the overall portfolio. The initiatives were also undertaken to further strengthen the financial position of Goodman’s managed funds and provide greater flexibility and liquidity to pursue new investment opportunities.

Mr Goodman added: “The recent euro1.2 billion capital management initiatives undertaken by GELF demonstrate our focus on a prudent capital management strategy and highlight the quality of our capital partner relationships. Debt capital markets also remain open to the Group as evidenced by Goodman Australia Industrial Fund’s US$300 million US Private Placement.”

Strategy and outlook

Goodman Group is well positioned in the current environment as a leading specialist provider of prime quality industrial property and business space. The Group is focused on leveraging the strong competitive position provided by its proven expertise, extensive international operating platform and support from significant capital partners, and will continue to assess a broad range of initiatives to drive earnings growth and meet the substantial customer and investor demand for our product.

Mr Goodman noted: “The Group has made a strong start to FY2012 and we are committed to the prudent yet active delivery of our business strategy. Our focus on capital management, active asset management and increasing the contribution from our development and management activities are expected to be key earnings drivers over the coming year. Accordingly, we reaffirm our full year operating EPS guidance of 6.0 cents and operating profit after tax of A$460 million.”

(Note 1): Including developments offered to managed funds, the percentage of pre-sold new commitments increases to 88%.

For further information, please contact Goodman:
Gregory Goodman
Group Chief Executive Officer

About Goodman

For more information please visit
SOURCE Goodman Group

Written by asiafreshnews

November 14, 2011 at 11:50 am