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PayPal to Open Regional Customer Support Center in Malaysia

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2011-01-13 10:00 


PayPal’s new facility currently accepting applications for hundreds of jobs

KUALA LUMPUR, Jan. 13, 2011 /PRNewswire-Asia/ — PayPal today announced it will open a new regional customer support center in Malaysia and plans to hire over 300 employees over the next three years.  PayPal’s new facility will offer service and support for customers across Southeast Asia as well as provide operational support for PayPal’s global payment service.

Based in Kuala Lumpur, PayPal’s new customer support center is currently hiring for a wide range of positions including customer service, merchant support and other operational support roles.  PayPal is now accepting resumes from experienced applicants who can apply for positions at

“PayPal is experiencing phenomenal growth in the Asia Pacific region and this new support center demonstrates our commitment to offering a safe, secure online payment platform to millions of customers across the region, especially in Southeast Asia,” said John McCabe, senior vice president of global customer service and operations, PayPal. “We chose Malaysia because of its highly-skilled, globally competitive and multilingual workforce, in addition to a world-class business environment and technology infrastructure.”

“PayPal is an innovative leader in the global payments industry and we are proud to welcome them to Malaysia to create employment opportunities in the local ecommerce and financial services markets,” said Datuk Badlisham Ghazali, CEO of Multimedia Development Corporation (MDeC).

“We believe their decision to put up a major regional facility here is a strong endorsement of Malaysia as a vibrant hub for the high-technology industry.  As an MSC Malaysia-status company, PayPal is an important and strategic partner to us, as we move towards realising our nation’s goal of becoming an innovative digital economy,” Datuk Ghazali added.

With customer support locations currently located in Shanghai, China; Chandler, Arizona; Omaha, Nebraska; Dublin, Ireland; Berlin, Germany; and now Kuala Lumpur, Malaysia, PayPal is noted for its exceptional work environments and its commitment to both employees and the local community.

About PayPal

PayPal is the faster, safer way to pay and get paid online. The service allows members to send payments without sharing financial information, with the flexibility to pay using their account balances, credit cards, and bank accounts where available in various markets. PayPal is an eBay company and enables global e-commerce with more than 90 million active accounts in 190 markets and 24 currencies around the world. The company’s open payment platform, PayPal X, allows developers to build innovative payment applications on multiple platforms and devices. More information about the company can be found at

PayPal is headquartered in San Jose, California and its international headquarters is located in Singapore.

About Multimedia Development Corporation (MDeC)

The Multimedia Development Corporation is a unique organization established to direct and oversee MSC Malaysia, the national ICT development initiative, by advising the Malaysian Government on legislation and policies, developing industry-specific practices and setting the standards for multimedia and digital operations. MDeC is also responsible for promoting MSC Malaysia locally and globally, whilst providing strategic support to MSC Malaysia Status Companies. For more information, please visit

Media Contacts:

Dickson Seow
PayPal Asia Pacific

Jeremy Seow / Jolin Tan
Text 100 Public Relations (for PayPal)




Written by asiafreshnews

January 13, 2011 at 11:18 am

Posted in Uncategorized

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